Succes stories

Stories to be proud of

Be inspired by real stories of companies that managed to increase productivity and automate more than 80% of their queries thanks to our AI agents.

Insurance

More responsive customer service thanks to the integration of AI agents

Discover how Aquaservice optimised its customer service and increased productivity by integrating an AI agent and Salesforce.

Services - Water

More responsive customer service thanks to the integration of AI agents

Discover how Aquaservice optimised its customer service and increased productivity by integrating an AI agent and Salesforce.

Services - Energy

Nortegas, leading the way in gas distribution

Nortegas transforms customer service with a multichannel virtual assistant and advanced AI.

Finance

Virtual agent for conversational automation in the banking sector

Virtual assistant that generates personalised simulations, drives sales and measures customer experience in real time through satisfaction surveys.

Logo de PcComponentes

E-commerce – Electronics

Aunoa and PcComponentes: A success story with outstanding results

The chatbot handles 67% of incoming queries, and ATC agent productivity has increased by 230%.

E-commerce – Health

Product recommender to personalise the Aquilea shopping experience

A new way to offer a personalised shopping experience with the help of Artificial Intelligence.

Recycling

AI agent for recycling enquiries

Discover how Ecoembes has implemented a Virtual Assistant to answer questions about recycling, including image recognition and speech-to-text technology.

Transport and logistics

How Aunoa transformed GLS’s operations to improve its efficiency and scalability.

Innovating global parcel logistics

Private foundation

Transforming lives with AI: the digital drive for inclusion in the workplace.

AI solutions that not only optimise processes, but also open up opportunities for those who need them most.

E-commerce – Automotive

Virtual lead generation and qualification assistant integrated with campaigns for Wottan Motor

Wottan Motor has reached new remarketing audiences and lowered the cost of acquisition.

Logo de Grupo Caja Rural

Banking

Shared virtual assistant for the Caja Rural Group

Caja Rural has customised the online chat and ticketing manager. Used AI tools for Call Center and sending notifications via WhatsApp.

Services - Water

Scalable chatbot for Emivasa, a water supply and distribution company

Find out how we manage to optimise the customer service experience and decongest the call centres of Global Omnium Group companies.

Automotive - Vehicles

Cargacar virtual assistant for agent search and user transfer

The chatbot simplifies queries about the technicians available in each area for a fast, efficient and personalised search experience.

Transport with a driver

Autos Noroeste’s virtual assistant for automating bookings of chauffeur-driven cars

The Chatbot offers the possibility of contracting services via Whatsapp, promoting process automation, agent efficiency and customer self-service.

Services - Motorway

Find out how Ena has achieved an 80 per cent automation rate

ENA has managed to optimise the management of Web Chat and WhatsApp queries, increasing the capacity of the Cal Center and offering 24/7 uninterrupted service.

Mobilidad

AI agents and WhatsApp at the service of emergencies

Discover how Solidaridad sobre ruedas used WhatsApp to manage requests for vehicles from people who had lost theirs in the disaster and donors with vehicles available with Aunoa.

Services - Traffic and public transport

Digitisation of Customer Service with Conversational AI from Sertracen

Find out how Sertracen has achieved an 85% automation rate and a 100% reduction in face-to-face consultations.

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Results

Bespoke AI solutions

Be inspired by real stories of companies that managed to increase productivity and automate more than 80% of their queries thanks to our AI agents.

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