Differences between chatbot, virtual assistant and AI chatbot
Technology optimises and improves customer service. We tell you the differences between types of chatbots and virtual assistants.
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Technology optimises and improves customer service. We tell you the differences between types of chatbots and virtual assistants.
It’s important to know the metrics to take into account in order to measure and test the performance of a chatbot.
Natural language processing (NLP) is a key technology in the development of intelligent chatbots. This guide will help you understand