Chatbot for Customer Service

Conversational Artificial Intelligence to optimize your Customer Service strategy and scale your channels.

COMPANIES THAT ALREADY TRUST AUNOA

Resolve queries and offer the support your customers demand

Fast, simple and effective assistance in different channels with a Customer Service chatbot.

90%

Automation
of consultations

80%

Increase in CSAT, CES and NPS metrics

x2.3

Increased agent productivity
and effectiveness.

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IMPROVE CUSTOMER EXPERIENCE

Chatbot for Customer Service

Customer service chatbots help empower your agents with intelligent tools that help deliver exceptional service to your customers, increasing efficiency and productivity.

Automate the resolution of frequent and transactional queries to multiply agent productivity and improve service quality.

Scale the service across different channels and offer 24/7 attention, with record response times!

Integrate your tools to automate ticket creation and improve customer experience.

IMPROVE CUSTOMER EXPERIENCE

Chatbot for Customer Service:

Customer service chatbots help empower your agents with intelligent tools that help deliver exceptional service to your customers, increasing efficiency and productivity.

Automate the resolution of frequent and transactional queries to multiply agent productivity and improve service quality.

Scale the service across different channels and offer 24/7 attention, with record response times!

Integrate your tools to automate ticket creation and improve customer experience.

TIME IS MONEY

Live Chat customer support

Offers an immediate and personalized contact to your customers, boost communication in real time.

Offers real time attention, resolving queries from different channels.

Transfers unresolved queries to agents in a transparent and contextual way.

Manages conversations through our chat management software to make your team more efficient: automate repetitive tasks and improve service quality

We design the best chatbot for customer service

We accompany you throughout the process to achieve the conversational solution that improves customer service.

Project analysis

We develop an initial study to design a solution tailored to your business and user preferences.

Solution design

We design the interface, prepare the knowledge base and work on integrations with messaging channels.

Project Implementation

We activate the chatbot in a pre-production environment for testing and schedule the launch.

Optimization and improvement

We take care of AI training to propose improvements based on performance metrics.

Advantages of using chatbots in Customer Service

Explore the benefits of customer service chatbots to provide fast and personalised responses, improving customer satisfaction and loyalty.

For your customers

For your company

Case Study: Aunoa and Sertracen.

Digitisation of Customer Service with conversational AI 📞

  • 85% automation rate.
  • 1300 queries handled daily.
  • 100% decrease in face-to-face queries.

Why Aunoa?

Record implementation time

Integrations, AI training, automation design and production launch in 4 weeks.

Design of solutions tailored to you

We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.

Integration with your work tools

Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.

Continuous commitment to the success of your project

Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.

The power of integrations in chatbots for Customer Service.

Our chatbots easily connect with leading CRM software, Support, payment gateways and your online store management tools.

An omnichannel experience across different conversational channels

Integrate all your channels with a chatbot! Ensure the effectiveness of your support by connecting a chatbot for Customer Service with your management tools.

Contact our team to help you find the right chatbot for your business and receive a customised quote.

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All the information you need to understand and improve Customer Service, processes and productivity. Increase the value of your brand, discover the Aunoa world.