"Be where your customers are"
In Aunoa, we transform and improve the way of communication between people and companies, and institutions.
We develop solutions based onConversational Artificial Intelligence that allows us to communicate and interact with customers in the same way and through the same channels they use daily for personal reasons, through chats in instant messaging applications such as WhatsApp or Facebook Messenger.
Aunoa:
It means ‘automaton’ in Maori, the language of the native New Zealanders.
Aunoa is automation, but beyond the technological concept, it reflects the human spirit of the Maori ‘haka’. It is the strength, passion, competence, respect, and unity of a team of people.
Mission:
Improve the customer experience by automating conversations across all contact channels.
Values:
Passion for a job well done, commitment to the client, transparency, and diligence.
Why Aunoa?
IMPLEMENTATION
We develop custom Chatbots with short implementation times
Integrations, AI training and commissioning in only 2-3 weeks. We offer a 100% managed service: we handle everything, just relax!
IA + HUMAN SUPERVISION
Continuous training and AI human supervision to ensure the effectiveness of our Chatbots
We daily train and supervise the AI to ensure high performance and continuous improvement of the models. We constantly optimize the Knowledge Base after a deep process of analysis.
EXPERIENCE
More than 20 years experience in Information and Communication Technologies
Our management team has more than 20 years of expertise in development and implementation of technological projects for international companies and institutions and more than 5 years designing conversational experiences application of AI Intelligence.
PROVEN SOLUTION
Guaranteed automation rates in any business model
Our custom solutions for Public Institutions, eCommerce, Banking, Utilities and Telecommunications companies, reach automation rates of up to 70%. We have trained models with specific queries to automate conversations since their launch.
These are what our users say about Aunoa
“By using the chat solution provided by Aunoa, we have obtained a new communication channel that we previously did not have, and we are saving on personnel costs and increasing the volume of sales."
"Using the Aunoa solution, we have improved the efficiency of the customer service, and we have broadened the existing channels of attention, avoiding phone calls and presence in our branches."
"The WhatsApp virtual assistant developed by Aunoa is successfully meeting a need we had: ensuring the accessibility of existing resources to people, especially the most vulnerable."
Who are we?
Meet our management team
+20 years of individual career and working together in the ICT area
Successful business experience
A joint venture between GoHub Ventures: Open innovation hub and corporate venture vehicles of the Global Omnium group
Awards and Recognition
The media speaks out
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Aunoa starts deploying it’s Conversational AI messaging chatbots in America
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Tres startups españolas que revolucionan el comercio online
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El grupo Aguas de Valencia entra en la startup Aunoa
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La solución al colapso administrativo llega por whatsapp
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El Whatsapp inteligente valenciano
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Global Omnium invierte en el asistente virtual de la 'startup' Aunoa
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Aunoa, ganadora de la segunda edición de PcComponentes Startup Booster
Please find out more about Aunoa and our solutions
tres startups españolas que revolucionan el comercio online
El grupo Aguas de Valencia entra en la startup Aunoa
la solución al colapso administrativo llega por whatsapp