"Be where your customers are"
In Aunoa, we transform and improve the way of communication between people and companies, and institutions.
We develop solutions based onConversational Artificial Intelligence that allows us to communicate and interact with customers in the same way and through the same channels they use daily for personal reasons, through chats in instant messaging applications such as WhatsApp or Facebook Messenger.
It means ‘automaton’ in Maori, the language of the native New Zealanders.
Aunoa is automation, but beyond the technological concept, it reflects the human spirit of the Maori ‘haka’. It is the strength, passion, competence, respect, and unity of a team of people.
We develop customized solutions with very short implementation times
Integrations, AI training, and production start-up in only 2 or 3 weeks.
Proactivity, Training, and continuous human supervision of the AI of our solutions a key to the success of the projects
We train and supervise the AI on a daily basis to guarantee optimal operation and continuous improvement. Besides, we analyze customer inquiries to increase the knowledge base proactively.
More than 20 years of international experience with Information and Communication Technologies
Aunoa is composed of a team of highly qualified managers and technicians with 20 years of experience in the development and implementation of projects in complex technological environments of large companies and institutions of international scope, and more than 5 years in the specific field of the use of AI in customer service and support.
Our customers and the automation ratios achieved are our best reference and guarantee
We have solutions implemented in sectors such as E-commerce, Telecommunications, Banking, Utilities, and Public Institutions, obtaining automation ratios of up to 70%.
They trust us:
Who are we?
Meet our management team
+20 years of individual career and working together in the ICT area
Successful business experience
José Manuel Sanchis
Dir. Business and Product Development Director
Director of Operations
A joint venture between GoHub Ventures: Open innovation hub and corporate venture vehicles of the Global Omnium group
Awards and Recognition
The media speaks out