Conversational Artificial Intelligence

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IMPLEMENT YOUR CONVERSATIONAL ASSISTANT IN WHATSAPP

Aunoa, official providers of Whatsapp Business API

Conversational Artificial Intelligence

Click on and test AI in your social networks

TRY IT!

IMPLEMENT YOUR CONVERSATIONAL ASSISTANT IN WHATSAPP

Aunoa, official providers of WhatsApp Business Api

What makes us different?

We design with our own technology, Conversational AI (artificial intelligence) ssupervised and trained daily by our team of professionals. This allows us to implement itin record time in conversational interfaces such as Whatsapp (WhatsApp Business API) or Facebook, with the possibility of transferring AI conversations to the customer's own Call Center to be managed by their own staff.

Supervision and proactivity

We train and supervise the Artificial Intelligence of the service to guarantee optimal operation, continuous improvement and proactivity in relation to customer demands.

Proprietary platform

The proprietary technology gives us agility, flexibility and independence to implement integrated solutions with external software under SaaS or on-premises models.

Omnichannel
and multi-language

We operate on the conversational channels most used by users, offering a unified user experience regardless of the channel ( WhatsApp Business API, Social networks, Messaging, Voice Assistants and WebChat ) or the language.

Bot-human hybrid

AI: Perfect ally for the Call Center staff. Letting the AI take charge of answering more frequent and simple queries, so that the CC staff contribute their value in solving complex queries and in the general improvement of client satisfaction.

What makes us different?

We design with our own technology, Conversational AI (artificial intelligence) ssupervised and trained daily by our team of professionals. This allows us to implement itin record time in conversational interfaces such as Whatsapp (WhatsApp Business API) or Facebook, with the possibility of transferring AI conversations to the customer's own Call Center to be managed by their own staff.

Supervision and proactivity

We train and supervise the Artificial Intelligence of the service to guarantee optimal operation, continuous improvement and proactivity in relation to customer demands.

Proprietary platform

The proprietary technology gives us agility, flexibility and independence to implement integrated solutions with external software under SaaS or on-premises models..

Omnichannel and multi-language

We operate on the conversational channels most used by users, offering a unified user experience regardless of the channel ( WhatsApp Business API, Social networks, Messaging, Voice Assistants and WebChat ) or the language..

Bot-human hybrid

AI: Perfect ally for the Call Center staff. Letting the AI take charge of answering more frequent and simple queries, so that the CC staff contribute their value in solving complex queries and in the general improvement of client satisfaction.

About us

We are a group of highly qualified managers and technical staff with 20 years of experience in the development and implementation of projects in complex technological environments for large companies.

Technology & humanity

Our plural team combines technological profiles with those of the humanities area. Coordinating experts in mobile technology, mobile marketing and Artificial Intelligence, in the hands of experts in Humanities, Screenwriters, Producers, Linguists and Documentalists.

Our experience

In the last 10 years we have developed, implemented and supported more than 60 projects around the world, mainly in Spain, the USA and Latin America.

Team

+20 years of individual background and working together in TIC area
Successfully entrepreneurship experience

FERNANDO PEREZ

Managing Director

Industrial Engineer & Computer Science Degree – MBA.

25 years experience in Technology companies 10 years as Global CTO in ZED (Technology Carrier provider), operating in 60 countries Entrepreneurship experience: co-founder of other 3 companies (Alvento, Wottan Motor, Sakudarte) with success (exit) or up and running Wide background in management, investor relationship, presales, online marketing and social media selling.

JOSE MANUEL SANCHIS

Business Development Director

Telecommunication Engineer – MBA.

20 years experience in Business Developing, Product Management and R&D in technology companies Entrepreneurship experience: co-founder of Alvento (2001): creation, growing, international expansion and exit (bought by multinational company) Last 8 years focused in exploring, developing and selling new product and opportunities over the world in ZED, based in AI and NLP services, Advanced Messaging, SSNN and Big Data solutions for carriers.

ÁNGEL NAVARRO

Operations Director

Computer Science Degree & Library and Information Sciences – MBA.

18 years experience in Alvento and ZED working in Spain and USA as Project Manager and Development Manager In charge of development and operation over 50 projects in Europa, Americas, Russia, SEA and Africa, managing several teams in different countries. Wide background in team management, critical mission projects, 24x7 support and link-point with sales teams.

JESÚS IGLESIAS

Technology Director

Telecommunication Engineer – MBA.

18 years experience as developer, Team Leader, Project Manager and Hardware and Software Architect, last 14 in Alvento and ZED Co-founder of GenteIRC, the very first Social Network in Spain and two independent software developing companies as well. Expert in product life-cycle management, from the scratch to definition of development and support and technical deployment specifications, both infrastructure as architecture and development. Wide background in AI, NLP and ML technologies.

ABOUT US

We are a group of highly qualified managers and technical staff with

0

years of experience

in the development and implementation of projects in complex technological environments for large companies.

In the last 10 years we have developed, implemented and supported:

0

projects around the world, mainly in Spain, the USA and Latin America.

0

Coordinating experts in mobile technology, mobile marketing and Artificial Intelligence, in the hands of experts in Humanities, Screenwriters, Producers, Linguists and Documentalists.

¿A quien vamos dirigidos?

Telecomm

E-government

Real Estate

Our sectors of expertise

Banking

Retail

Healthcare

¿A quien vamos dirigidos?

Insurance

Tourism

Corporate and HR

What do we do?

Solutions based on supervised conversational Artificial Intelligence

We optimize and improve the relationships between companies and their customers throughout the Customer Journey cycle.

We help bridge the digital divide with clients

Align with the technology they use and facilitate portfolio renewal by attracting new customers.

Chat through instant messaging

Our solutions allow you to communicate and interact with the user in the same way and through the same channels that communicate with family and friends.

Recruitment and loyalty improving the user experience

Our main objectives are to attract new customers and loyalty, improving the user experience through self-service, omnichannel and 24x7 accessibility.

What do we do?

Solutions based on supervised conversational Artificial Intelligence

We optimize and improve the relationships between companies and their customers throughout the Customer Journey cycle.

We help bridge the digital divide with clients

Align with the technology they use and facilitate portfolio renewal by attracting new customers.

Chat through instant messaging

Our solutions allow you to communicate and interact with the user in the same way and through the same channels that communicate with family and friends.

Recruitment and loyalty improving the user experience

Our main objectives are to attract new customers and loyalty, improving the user experience through self-service, omnichannel and 24x7 accessibility.

Our services

Conversational Artificial Intelligence for user acquisition and process automation

Marketing

Allow consumers to connect and communicate with the company directly from the profiles of Social Networks and messaging Apps.

Provide personalized and instant information automatically

Obtain the qualification of the potential customer

Promotional and recruitment campaigns in channels with open rates 10 times higher than email

Sales

Enabling consumers to easily get the information and confidence they need to make purchases directly from the messaging channels they use every day.

Provide answers to frequently asked questions

Get buying advice and detailed information on products / services before making the purchase, without the need for phone calls or visiting any website

Customer Support

Communicate with customers in the same way and through the same channels that they usually use to communicate with their family and friends.

Automation of customer service and support

Integration with systems of private customer areas to allow consultation of services, invoices, balances and order status

0

Request your personalized demo

Our advantages

24/7 Service

Cost Saving

Instant reply

Available where your clients are

Loyalty building

Less Marketing investment

Better open rate on campaigns

Better conversion rate

PROPRIETARY PLATFORM

We have an advanced end-to-end management console for the development, supervision, and continuous improvement of services

NLP-Machine learning

Multi language

Multi-channel

CTI API and extensions

Human-bot transfer

Analytics

Thanks to our platform we can integrate into the main channels:

We also offer Clic-to-Install Service Integration for the following extensions out of the box:

We will create a totally personalized demo for you in record time. You do not believe it? Try us for FREE.

PROPRIETARY PLATFORM

We have an advanced end-to-end management console for the development, supervision, and continuous improvement of services

NLP-Machine learning

Multi-language

Multi-channel

CTI API and extensions

Human-bot transfer

Analytics

Thanks to our proprietary platform we can integrate into the main social channels and in services Clic-to-Install for the next extensions inmediately way

We will create a totally personalized demo for you in record time. You do not believe it? Try us for FREE.

Request a demo for your company

We will create a totally personalized demo for you in record time. You do not believe it? Try us for FREE.

INFORMATION ABOUT AUNOA

aunoa means 'automaton' in Maori, the language of the natives of New Zealand.

aunoa is automation, but beyond the technological concept, it reflects the human spirit of Maori ‘haka’. It is the strength, passion, competence, respect, and unity of a team of people.

LOCATION AND CONTACT DETAILS

Calle Arzobispo Mayoral, 14, 3, 46002 València (España)

[email protected]

CONTACT US TO SOLVE ANY INQUIRIES

INICIA SESIÓN CON TU CUENTA

¿HAS PERDIDO TUS DETALLES?

Click on and test AI in your social networks

What makes us different?

Supervision and proactivity

Proprietary platform

Omnichannel and multi-language

Bot-human hybrid

What makes us different?

Supervision and proactivity

Proprietary platform

Omnichannel and multi-language

Bot-human hybrid

About us

We are a group of highly qualified managers and technical staff with 20 years of experience in the development and implementation of projects in complex technological environments for large companies.

Technology & humanity

Our experience

Team

FERNANDO PEREZ

Managing Director

JOSE MANUEL SANCHIS

Business Development Director

ÁNGEL NAVARRO

Operations Director

JESÚS IGLESIAS

Technology Director

ABOUT US

We are a group of highly qualified managers and technical staff with

years of experience

in the development and implementation of projects in complex technological environments for large companies.

In the last 10 years we have developed, implemented and supported:

projects around the world, mainly in Spain, the USA and Latin America.

Coordinating experts in mobile technology, mobile marketing and Artificial Intelligence, in the hands of experts in Humanities, Screenwriters, Producers, Linguists and Documentalists.

¿A quien vamos dirigidos?

Telecomm

E-government

Real Estate

Our sectors of expertise

Banking

Retail

Healthcare

¿A quien vamos dirigidos?

Insurance

Tourism

Corporate and HR

What do we do?

Solutions based on supervised conversational Artificial Intelligence

We optimize and improve the relationships between companies and their customers throughout the Customer Journey cycle.

We help bridge the digital divide with clients

Align with the technology they use and facilitate portfolio renewal by attracting new customers.

What do we do?

Solutions based on supervised conversational Artificial Intelligence

We optimize and improve the relationships between companies and their customers throughout the Customer Journey cycle.

We help bridge the digital divide with clients

Align with the technology they use and facilitate portfolio renewal by attracting new customers.

Our services

Conversational Artificial Intelligence for user acquisition and process automation

Marketing

Allow consumers to connect and communicate with the company directly from the profiles of Social Networks and messaging Apps.

Provide personalized and instant information automatically

Obtain the qualification of the potential customer

Promotional and recruitment campaigns in channels with open rates 10 times higher than email

Sales

Enabling consumers to easily get the information and confidence they need to make purchases directly from the messaging channels they use every day.

Provide answers to frequently asked questions

Get buying advice and detailed information on products / services before making the purchase, without the need for phone calls or visiting any website

Customer Support

Communicate with customers in the same way and through the same channels that they usually use to communicate with their family and friends.

Automation of customer service and support

Integration with systems of private customer areas to allow consultation of services, invoices, balances and order status

Our advantages

24/7 Service

Cost Saving

Instant reply

Available where your clients are

Loyalty building

Less Marketing investment

Better open rate on campaigns

Better conversion rate

NLP-Machine learning

Omnichannel
and multi-language