Chatbots for transport and logistics companies

Optimise transport and logistics processes with conversational solutions

COMPANIES THAT ALREADY TRUST AUNOA

TRANSFORM YOUR LOGISTICS MANAGEMENT

Simplify your processes with chatbots for transport and logistics

Optimise the supplier, distribution, and delivery experience with chatbots.

Optimises the management of incoming and outgoing goods.

Centralises and automates the management of logistics data.

Streamlines communication between teams and clients.

Boost your logistics department

Thanks to conversational solutions for the logistics sector, you can increase the productivity of your business.

30%

Reduction of error rates

25%

Increased operational efficiency

15%

Improved shipment traceability

Solve the most recurrent logistics problems thanks to chatbots and automations.

Absent addressee?

Encourage Out Of Home Delivery

It drives Out of Home Delivery and avoids additional costs, return and delivery re-planning costs.

WhatsApp automations

Use WhatsApp automations to incentivise Out Home Delivery. This channel offers a higher rate of openness of communications, which translates into improved success rates of change.

Multiply the ratios

It multiplies by 10 times the ratios compared to other communication channels.

Innovative solutions for transport and logistics

Discover how our conversational solutions revolutionise logistics and transport.

Proactive messaging campaigns

Strategically use automated communications to interact with customers. Improves customer experience and facilitates two-way communication.

WhatsApp and SMS campaigns for customers and suppliers.

Returns and pick-ups via automated messages.

Customised notifications to minimise response times.

Centralisation of service and operations

It centrally manages activities such as order coordination, shipment tracking and inventory management. Gain greater efficiency, control and coordination of all stages of the logistics process.

Simplification of communications

Automation of central processes.

Integrated management

Connecting with customers

It ensures smooth and personalised interaction with customers at all times, improving the overall logistics service experience.

Intelligent routing to departments

Omnichannel

Customer Care 24/7

Process optimisation

It improves the efficiency and productivity of operations, reducing costs and time.

Availability tracking

Inter-team communication

Flow of goods

Optimise all processes: AI chatbots for logistics

Optimise communication with your customers by using smart and efficient chatbots in your logistics strategy.

Discover all the benefits of chatbots for logistics and supply chains

Boost the efficiency of logistics support with conversational AI.

Time optimisation

It automates tasks, simplifies and reduces the need for time-consuming controls.

The ATC scales

It uses automated processes to increase the number of queries resolved. Reduce el ticketing.

Improved administration

Use automations to ensure more efficient performance in the supply chain.

Omnichannel

Communicate on the channels most used by your customers.

Why Aunoa?

Record implementation time

Integrations, AI training, automation design and production launch in 4 weeks.

Design of solutions tailored to you

We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.

Integration with your work tools

Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.

Continuous commitment to the success of your project

Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.

The power of chatbot integrations for your business

Our chatbots connect easily with the main CRM software, Support, payment gateways and with your business management tools.

An omnichannel experience across different conversational channels

Integrate all your channels with a chatbot! Ensure the effectiveness of your support by connecting a chatbot for logistics with your management tools.

An omnichannel experience across different conversational channels

Integrate all your channels with a chatbot! Ensure the effectiveness of your support by connecting a chatbot for logistics with your management tools.

Take better decisions and push your business forward with AI Chatbots analytics

Custom AI chatbots

5-week Implementation

100% managed service

Supervised AI

Contact our team to help you find the right chatbot for your business and receive a customised quote.

BLOG

Explore our selection of articles on chatbots for logistics.

Discover the latest trends and tips to enhance your experience

Channels

Examples of WhatsApp messages for order tracking

In the competitive world of e-commerce and last-mile logistics, customer communication has become a key differentiator. Have you ever considered