The most comprehensive Chatbot for Ecommerce

Automate customer support and expedite query resolution on your online store using a Generative Artificial Intelligence-powered virtual assistant.

THE BESTS ECOMMERCES BUSINESSES ALREADY TRUST AUNOA

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Boost your E-commerce with cutting-edge technology

Deliver personalized experiences to your customers on your E-Commerce platform with our innovative AI-powered generative assistant, enabling real-time query resolution during the purchasing process and providing exceptional post-sales service.

Conversational Artificial Intelligence is used in online stores to optimize response times, reduce the rate of abandoned carts, and efficiently automate transactional processes.

Don’t miss the opportunity to provide your customers with the attention they demand. Optimize your customer service and increase your sales effortlessly.

Scaling your E-commerce with a chatbot is very easy

2.3x

Increase
Agent Productivity
of Customer Support

96%

Reduction in Wait Time and Ticket Resolution

60%

Automation of Frequently Asked Queries via WhatsApp

Everything you can imagine

you can solve it all to achieve the best shopping experience on your eCommerce

Benefits of having a Chatbot for Ecommerce powered by Generative AI

Shorten response time
Optimize your conversations, transfer chats, and automate ticket creation
Personalized conversations with 24/7 support
Personalized conversations tailored to your needs for a unique experience
Empower and automate self-service
Simplify and instantly resolve all inquiries, providing accurate and timely answers in every conversation
Deliver the same CX across different channels
Deliver a consistent and exceptional user experience across each of the conversational channels

Shorten response time

Optimize your conversations, transfer chats, and automate ticket creation

Personalized conversations with 24/7 support

Personalized conversations tailored to your needs for a unique experience

Empower and automate self-service

Simplify and instantly resolve all inquiries, providing accurate and timely answers in every conversation

Deliver the same CX across different channels

Deliver a consistent and exceptional user experience across each of the conversational channels

Revolutionize the retail sector

Deliver a seamless experience between the physical and digital realms, thanks to AI-powered chatbots.

Stock Optimization

Find products instantly, goodbye to endless searches!

Streamline the purchasing process

Streamline transactions, promoting quick and easy sales.

Customer Satisfaction

Ensure quality customer service through omnichannel support

Success Case: Aunoa and PcComponentes

PcComponentes

MIGUEL VILLAR

CUSTOMER SERVICE MANAGER

How it increased Customer Service Agent productivity by 230%

“Aunoa’s software has been helping us provide solutions that align with our customers’ needs.” “This allows us to provide a quick response, shorten waiting times, and eliminate potential frustrations, something vital in the shopping experience.”

Features of an E-commerce Chatbot

Guided Menu

Use predefined flows to enhance user self-help

NLP + IA

Provide natural conversations thanks to a model trained by linguists and psychologists

24/7 Support

First-rate Virtual Agent: Automation of responses to frequently asked questions

Automatic Queries

Automatically resolve transactional queries through integration with CRM and API

Hybrid Chatbot

Automatically scale complex queries so your agents can resolve them

Post-sales Procedures

Automate order cancellation, enrollments, terminations, or data modifications processes

Why Aunoa?

Record implementation time

Integrations, AI training, automation design and production launch in 4 weeks.

Design of solutions tailored to you

We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.

Integration with your work tools

Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.

Continuous commitment to the success of your project

Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.

Multichannel Chatbot for Online Stores

Integrate an E-commerce chatbot on the channels your customers prefer to provide an omnichannel conversational experience

The Power of Integrations in E-commerce

Our Chatbots easily connect with leading CRM, Support software, payment gateways, and management tools for your online store

Contact our team to help you find the right chatbot for your business and receive a customised quote

Frequent questions

An artificial intelligence chatbot for ecommerce is a software application that uses AI algorithms to interact with users of an online store. These chatbots can answer questions, provide product recommendations, assist in the purchasing process, and improve the customer experience in an automated manner.

Our virtual assistant is highly compatible and can easily integrate with a wide variety of business systems and applications. We will work closely with your IT team to ensure a smooth and efficient integration.
Yes, we offer technical assistance and ongoing post-implementation support. We are committed to your success and will work closely with your team to ensure the virtual assistant continues to meet your expectations and goals.

It is essential to select a secure chatbot platform that meets data security standards. Make sure your customer data is stored securely and that the platform complies with applicable data privacy regulations, such as GDPR in Europe. Additionally, limit access to sensitive data and conduct regular security audits.