Customer service and sales using AI for businesses

Turn conversations into
customers solutions experiences loyalty knowledge

We combine generative AI and human involvement to create tailor-made conversational solutions. With our AI Agents, we help large companies to to transform the customer experience and optimise their processes.

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We transform interactions into results:

more productivity, lower costs. Happy customers.

We develop AI agents and intelligent conversational solutions. We combine generative AI with our own models to achieve great results.

+35%

increase in sales

by including customer acquisition via WhatsApp

-30%

cost reduction

of the Call Centre

x20

response rates

of WhatsApp vs. e-mail y sms

30%

automation

conversation automation rate

We accompany you throughout the entire process

We want to be your technology partner, which is why we accompany you from design to implementation and improvements. We take care of everything.

GDPR
ISO 27001
ENS
DORA
EU AI Act

Designed for demanding businesses

Governance, compliance, and total control.

Real-Life Success Stories

Companies that are already embracing change with us

“We have implemented Aunoa’s solution, which is based on a conversational AI system, to provide customers with the information they need ‘on demand’, via their preferred channel, as we have integrated it across all channels: Live Chat, WhatsApp and social media messaging.”

Alfonso Tomás, CEO PcComponentes

“Working alongside the team at Aunoa has enabled us to develop our Recycling Assistant AIRE and Recycling (AIRE) and Assistant of Recycling (AIRE) AIRE AIRE AIRE AIRE AIRE AIRE AIRE AIRE AIRE AIRE AIRE AIRE AIRE AIRE AIRE AIRE AIRE AIRE AIRE AIRE < a10> Recycling Assistant (AIRE) and make it more accessible and versatile. The implementation on WhatsApp breaks down the barrier to downloading an a single app and enables a range of features such as image and voice recognition which make ensuring that the user experience is much more satisfying.”

Alexander Sasieta, Marketing and Digital Communications Coordinator

“At GLS, we want to transform the experience of our customers using tools that are innovative and which enable interactions that are more personalised and efficient. Thanks to artificial intelligence applied to logistics, we have managed to optimise our operations, reducing the workload of workload on our customer service teams towards the customer and move forward towards a model that is more sustainable and efficient.”

Ramón Pérez, Sr. Mngr. National Sales, Marketing & Communication

“Thanks to the online chat solution provided by Aunoa, we have gained a new communication channel – one we didn’t have before – resulting in savings on staff costs and an increase in sales volume, thanks to automation.”

Héctor Alcalde, Marketing Director

Does your customer service need a boost?

Hello! Thank you for contacting Aunoa. To ensure we refer you to the right account specialist, what is the monthly volume of B2B leads or enquiries that your company currently handles?
AI voice channel: technical qualification and identification of high-value accounts (ICP) in real time.

Do you want to multiply your sales opportunities and improve your funnel?

With our intelligent conversational solutions, you will not only efficiently attract new customers, but you will also be able to re-engage those who have shown interest.

What do we do?

AI agents for businesses that assist, resolve and take action

We design agents for conversational AI that assist your customers, sell and execute processes on WhatsApp, voice and the web, connected to your systems and tailored to your sector.

Fast implementation

Bespoke agents, produced in weeks rather than months.

100% managed service

We take care of every aspect of the process: design, integration, launch and continuous improvement.

AI supervised by people

Generative and proprietary models, trained and reviewed by linguists and psychologists, using a ‘human-in-the-loop’ approach.

Meta Business Partner

An official Meta partner for WhatsApp Business, with access to the API and direct support.

Unlimited scale

Handle peaks in demand 24/7 without expanding your team.

Security and compliance

In accordance with the GDPR, with ISO 27001 and ENS certifications, and in line with the EU AI Act.

AI agents that solve

at every stage of the customer journey: from the first point of contact to repeat purchases

At Aunoa, we develop AI agents that don’t just chat: they assist, resolve issues and take action within your systems. They capture and qualify leads, close sales, resolve enquiries and manage after-sales via WhatsApp, voice and the web, connected to your CRM and under the supervision of your team.

Ejemplo ATC
sales
hero
Technology scalable

Does your company need AI on a large scale?

Conversational technology for large companies, designed to handle millions of conversations.

Dashboard de Aunoa y conversación con el asistente IA en WhatsApp
+10MMensajes mensuales
gestionados
1MUsuarios únicos
mensuales

Nos integramos con tus canales y sistemas

WhatsAppZendeskSalesforce+ Y mucho más

Integration with your systems

It connects to your CRM, ERP, Salesforce, Zendesk or core systems and takes action within them – it doesn’t just respond.

Security certified

We comply with the GDPR and hold ISO 27001 and ENS certification, with full traceability for every conversation.

Tailored to your own business

We design each agent to suit your processes, your brand tone and your sector, and we continuously improve it.

Volume with no limit

Handle peaks of millions of conversations a month without compromising on quality or expanding the team.

We are innovation

We are making the future happen. We collaborate with leading global institutions to create solutions that make a difference.

Solutions for all the sectors

AI solutions for every sector

We enhance operational efficiency, customer interaction, and lead generation with customised solutions. We lead innovation in the development of AI agents that transform businesses.

Actual range

The Power of Autonomous AI Agents

We orchestrate intelligent agents that combine generative and non-generative models to perform complex tasks autonomously. Our architecture allows processes to be automated from start to finish.

Omnichannel and Integrations

Wherever your customer is, that's where your AI agent is

Your customers message you on WhatsApp, call you, or ask questions on your website or social media. We connect all these channels on a single platform and maintain the context across them: if a conversation starts with a phone call and continues on WhatsApp, no one has to repeat themselves.

It integrates with the systems you already use

Dynamics
Genesys
Avaya
SAP

Don't see your system listed? We integrate with almost any platform via API.

Hundreds of companies already trust us to transform their customer service

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Personalized analysis for your project