Frequently Asked Questions about AI Agents and Integrations
Our AI Agents are advanced conversational artificial intelligence solutions designed to interact autonomously with your customers and employees. They work by integrating directly with your existing critical systems, such as CRMs (Salesforce, HubSpot), ticketing platforms (Zendesk, Freshdesk), ERPs, and communication channels (WhatsApp, Live Chat). This deep integration allows our agents to access real-time data, automate tasks, resolve complex queries, and manage workflows without interruption, providing a smooth and efficient experience.
Our commitment to your success is ongoing. After the implementation of your AI Agents and integrations, we offer specialised and proactive technical support. This includes constant monitoring of agent performance, conversation analysis to identify new automation opportunities, regular software updates, and personalised assistance for any queries or needs that may arise. We are here to ensure that your AI Agents continue to evolve and deliver maximum value to your business.