You can solve your customers' problems immediately and effectively, with automatic responses through AI Chatbots.
Free your agents by automating the resolution of frequently asked questions. Chatbots with AI allow you to automate more than 90% of conversations in different channels without compromising personalization or quality.
Natural Language Processing (NLP) + human supervision
NLP technology allows chatbots to interact with the naturalness of a human conversation. 🤖🙋🌐✌️💬
Multilanguage and multichannel, multi-integrated
Deliver quality conversations in different languages from the channels your customers use daily. Additionally, integrate with any software, CRM, or Customer Service tool. 🌍💻✉️🚀📱📍
Key Functions of AI-Powered Chatbots
Automate FAQs
- Automate the resolution of simple queries and frequently asked questions.
Send survey templates
- Conduct satisfaction surveys and track CSAT and NPS by sending survey templates.
Appointment Scheduling
- Schedule appointments or meetings in Google Calendar and also in other scheduling systems.
Call Redirection
- Redirect Customer Centre calls to chat or SMS through IVR.
Live Chat
- Assign conversations to agents, gather customer data, and create tickets automatically.
Process and Procedure Automation
- Automate service onboarding, service modifications, and reduce CPA (Cost Per Acquisition).
Transactional Queries
- Automate transactional queries regarding services or orders and verify user data.
Lead Generation
- Capture new leads, qualify contacts, recommend products, and locate selling points.
Secure Data Handling
- Protect sensitive data and ensure secure payments, personal data collection and the submission of personal documentation.
Proactive notifications
- Send SMS and WhatsApp notifications with appointment reminders, order tracking, incidents and abandoned cart alerts.
Smart documentation
- Identify data through OCR (Optical Character Recognition) and automate the creation of PDF forms, document signing, or the sending of multimedia files.
Conversations summary
- All the essential information of the conversations with your customers recorded in your CRM or ticket automatically.
The revolution of personalized attention
At Aunoa, we don’t just create AI chatbots, we cultivate long-lasting relationships with our customers. We want to be your technological accomplices, and that is why we guide you from the implementation to the achievement of all your objectives.
How can AI-Powered Chatbot help your business?
Provide proactive and quality service 24/7
Resolve issues more intelligently and quickly
Automate the first level of assistance across all your channels
Scale your support without increasing operational costs
Offer a real-time assistance with immediate responses
Shorten response times and streamline query resolution
Enhance your team's productivity
Expand your channels without increasing the number of employees
Multichannel enterprise chatbot
Integrate an AI-powered chatbot into the channels your customers prefer to deliver an omnichannel experience across conversational channels
Aunoa + OpenAI
Combining Aunoa’s conversational AI and automation of processes with the capabilities of generative AI.
1st Level
Aunoa Technology
- We automate the resolution of queries in different channels, using our own NLP models, integrated with CRMs, ERPs and software.
2nd Level
Open AI technology
- We use OpenAI technology to solve queries that traditional models are unable to solve.
3rd Level
human care
- Our technology allows automatic transfer of chats to available agents and automatic ticket creation.
By combining Aunoa’s technology with the capabilities of OpenAI’s ChatGPT, we create an unparalleled user experience. Smarter conversations, more accurate answers and fluid interactions: the perfect combination to simplify your day-to-day
AI-Powered Chatbots for all business sectors
We develop custom AI-powered chatbots, bringing customer service excellence to every corner of the business world. From financial services to the public sector, utilities, e-commerce, health, and telecommunications, our personalized approach provides solutions that elevate the customer experience in every industry and department.
💻 eCommerce
Revolutionize your eCommerce
with our innovation
customized
💧⚡ Services
Optimize the efficiency of your service company with our cutting-edge technology.
⛱️ Leisure & Tourism
From hassle-free reservations to unforgettable experiences.
🏦 Banking
Secure transactions, digital experiences, we transform banking with our technology.
🗼 Telco
Streamlining customer support, transforming every interaction.
📊 Financial Services
Personalized management and advice, enhancing the user experience.
👩🏫 Education
Integrates intelligent chatbots for instant responses, personalized follow-up for each student.
🌍 ONGs
Whether fundraising or spreading the word about your cause, we create solutions that enhance the effectiveness of NGOs.
🏛️ Government
We connect governments with citizens, offering an innovative approach that promotes transparency.
🏥 Health
From electronic medical records to remote customer care, we are improving healthcare services.
🏥 Logistics
Revolutionizes logistics and transportation. Order localization and management, FAQ’s automation…
🎙️📺 Media
Implement solutions that revolutionize the way you connect with your audience.
For each company, a development. For every problem, a solution
Discover how we transform the customer experience. Discover how we transform the customer experience. Explore our success stories to see how our AI-powered chatbots have elevated business interaction to new heights. 🚀
We have implemented Aunoa's solution, based on a conversational AI system, to provide the information the customer needs 'on demand', through the channel they prefer to use, as we integrate it in all channels: Live Chat, WhatsApp and Social Media messaging.
We have managed to improve customer service and are selling more through WhatsApp. The response of the Aunoa team is fast and efficient, and allows us to test new automations and improve them, to adapt to the needs of our customers.
Aunoa's software helps us to offer solutions in line with our customers' needs. This allows us to facilitate a quick response, shorten waiting times and eliminate possible frustrations, which is vital to the shopping experience.
With Aunoa's solution, we have improved the efficiency of customer service and scaled up the current customer service channels, eliminating telephone inquiries and reducing the number of in-person visits to our branches after the pandemic.
Thanks to the online chat solution provided by Aunoa we have gained a new communication channel, which we did not have, obtaining savings in personnel costs and an increase in sales volume, thanks to automation.
The WhatsApp Virtual Assistant developed by Aunoa is successfully meeting a need we had: ensuring the accessibility of existing resources to people, especially the most vulnerable.
How we like to work
At Aunoa, innovation and commitment go hand in hand. Discover who we are and how we work to provide you the best experience. Become part of our history!
🤖🙋🌐✌️💬🖱️
We review the main functionalities through examples in production similar to yours
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All the information you need about chatbots with artificial intelligence. Increase the value of your brand, discover the Aunoa world