ABOUT US

We create AI agents

that transform the way you communicate with your customers.

Our goal is to make every digital interaction agile, natural and effective, turning messaging channels into a truly trustworthy space offering business opportunities.

Be where your customers are

We are a company specialising in conversational AI and automation, dedicated to transforming the way people, businesses and institutions communicate. We develop AI agents and intelligent conversational solutions that facilitate more natural, fluid and effective interactions.

We design customized solutions, so that companies can offer their customers quality conversational experiences through the messaging channels they use on a daily basis.

What makes us different?

Agents AI customised and with a human approach human

We do not offer generic responses, but rather conversational experiences that adapt to the language, needs, and context of each user.

Service managed from start to finish

We handle the strategy, design, implementation, and ongoing monitoring of each AI Agent, ensuring its constant evolution and tangible results from day one.

Expertise multisectorial

We work with leading companies in sectors such as logistics, banking, insurance, utilities, tourism and retail, providing solutions that reduce costs, optimise processes and improve the customer experience.

Measurable impact

Our solutions achieve high levels of automation and satisfaction, which translates into greater operational efficiency, higher conversion rates, and better relationships with users.

The meaning of Aunoa

Discover the soul of automation in Aunoa. Our name means 'automata' in Maori, the language of New Zealand's indigenous people. But for us, Aunoa is much more than technology: it is a philosophy that integrates innovation with human spirit.

Just as the Maori haka conveys strength, passion, respect and unity, at Aunoa we view automation as a collective effort. Every conversational solution we develop reflects that balance between technological precision and human energy that drives a team to give its best.

Aunoa is not just automation: it is the union of talent, commitment and vision shared

Driving the digital transformation of companies and organisations through AI agents that generate real value in customer and user relationships.

Constant innovation, commitment to results, transparency, inclusion, and collaborative work.

To be the leading strategic partner in intelligent conversational solutions, spearheading the ethical and responsible integration of artificial intelligence.

Why choose us?

Your strategic partner in the implementation of AI agents.

Record implementation time

Integrations, AI training, automation design and production launch in 4 weeks.

Design of solutions tailored to you

We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.

Integration with your work tools

Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.

Continuous commitment to the success of your project

Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.

The revolution of personalized attention

At Aunoa, we not only develop AI agents and solutions conversational intelligent, we also promote strong and trusting relationships with each customer. We want to be part of your technological team, accompanying you from the initial strategy to the achievement of your most ambitious goals. Your digital transformation is also our commitment. At every step of the way, we are your team.

Meet our team

+ 20 years of experience in implementing AI agents

Jose Manuel Sanchis

Business Development Director

Fernando Pérez

Corporate Manager

Ángel Navarro

Chief Operating Officer

Jesús Iglesias

Director of Technology and Innovation

How we like to work

At Aunoa, we are a united team that embodies integrity, transparency and responsibility in every project. We are defined by our curiosity to learn, our desire to improve and our initiative to lead with actions that generate real impact.

We believe in collaboration and mutual respect as the basis for driving innovation and building solutions that make the difference. Our values are not just words: they are the essence of a16> our culture and the engine that drives us towards success.

Articles by our experts

What our clients say

We have implemented Aunoa's solution, based on a conversational AI system, to provide the information the customer needs 'on demand', through the channel they prefer to use, as we integrate it in all channels: Live Chat, WhatsApp and Social Media messaging.

We have managed to improve customer service and are selling more through WhatsApp. The response of the Aunoa team is fast and efficient, and allows us to test new automations and improve them, to adapt to the needs of our customers.

Aunoa's software helps us to offer solutions in line with our customers' needs. This allows us to facilitate a quick response, shorten waiting times and eliminate possible frustrations, which is vital to the shopping experience.

The solution implemented by Aunoa and Silver Solutions has helped us to be closer to our users, in channels they use on a daily basis, such as WhatsApp. Our service is available 24/7 and, thanks to automation, we optimize the management of our Call Center.

With Aunoa's solution, we have improved the efficiency of customer service and scaled up the current customer service channels, eliminating telephone inquiries and reducing the number of in-person visits to our branches after the pandemic.

Thanks to the online chat solution provided by Aunoa we have gained a new communication channel, which we did not have, obtaining savings in personnel costs and an increase in sales volume, thanks to automation.

The WhatsApp Virtual Assistant developed by Aunoa is successfully meeting a need we had: ensuring the accessibility of existing resources to people, especially the most vulnerable.

What the media are saying

De las FAQs a la IA: AUNOA automatiza el 90% de la atención en WhatsApp y web

Renfe selecciona seis empresas para desarrollar nuevas soluciones de IA en el ámbito ferroviario

GLS Spain mejora la eficiencia de Atención al Cliente en un 45% gracias a la implementación de la IA

Public projects

Recognized as Innovative SME by the Ministry of Science and Innovation

Project co-financed by the funds ERDF, Creation of technology-based companies of technological basis>

(CREATEC-CV)

File number: IMCBTA/2020/70

Amount: 62.052,76€.

Project: Advancement in the state of the art of Conversational Artificial Intelligence applied to business operational processes: marketing, sales, services and customer support/citizen service.

Project co-financed by the European Regional Development Fund (ERDF) with the aim of promoting technological development, innovation and quality research.

A way of making Europe

IDI-20210779 Project: Intelligent Conversational Software

Our technology has been recognized

We merge commercial generative AI models (OpenAI, Google and Antrophic), with our own OpenSource models, in order to lead the generative AI revolution.

Want to join us?

At Aunoa, we are not only committed to technology, but also to the talent and the people who drive it. Check our available vacancies and become part of our team. We are looking forward to meet you.