AI agents for pharma: Automate, convert and improve customer experience

Optimise service and increase sales through intelligent conversational solutions.

COMPANIES THAT ALREADY TRUST AUNOA

Are day-to-day challenges holding your business back?

The pharmaceutical sector faces numerous challenges that can affect service quality and business profitability. AI Agents allow these problems to be solved in an efficient and automated way.

Excessive repetitive
repetitive

AI chatbots
respond immediately on any channel
any channel, without saturating
staff.

Slowness of care

Automation of
responses so that staff can
staff to focus on
advice on

Order tracking
manual

Chatbots that automatically
automatically about
availability, shipments and
delivery times.

Strict regulations

AI Chatbots
programmed with
up-to-date and secure information
information, avoiding human
errors.

Difficulty in
loyalty

A that personalises
recommendations and
maintains a proactive communication
proactive communication with clients.

What are AI agents for the pharmaceutical sector?

Chatbots for pharmacies are virtual assistants with artificial intelligence designed to answer customer queries, streamline order management and improve patient care. These virtual agents can be integrated with pharmacy management systems, enabling fast and frictionless service on any channel: WhatsApp, web, social networks…

Learn about the benefits of implementing AI agents in your pharmaceutical business

AI agents not only optimise customer service, but also contribute to business growth. Thanks to their ability to automate, they can offer a more agile service and reduce operating costs.

Increased conversions

Chatbots advise the customer on the purchase of products, answering questions and recommending related items.

Enhanced customer experience

With immediate and personalised attention, users receive accurate information about their queries.

Reduction of operational burden

It automates responses and streamlines query management, freeing up time for human staff.

Integration with pharmacy systems

Connects with your CRM and sales platform to deliver real-time information.

Real data and results of AI in business

Conversational AI solutions have a direct impact on business efficiency and profitability:

0 %

increase in interactions served without saturating staff.

0 %

response time, improving the user experience.

0 %

automation of frequent queries, reducing operational burden

+ 0 %

Improving customer satisfaction and customer loyalty

Discover the use cases of AI agents in pharmacy

Concrete examples of how this technology optimises processes in the sector.

Answers to frequently asked questions

Automates information on schedules, drug availability and contraindications, reducing calls and messages.

Advice and product recommendations

AI chatbots help customers choose products according to their needs by recommending complementary options.

Order management and tracking

It allows you to place orders, confirm purchases and notify customers about the status of their shipments.

Why Aunoa?

Record implementation time

Integrations, AI training, automation design and production launch in 4 weeks.

Design of solutions tailored to you

We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.

Integration with your work tools

Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.

Commitment to the success of your project

Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.

The power of integrations and omni-channel experience for your business

Our chatbots connect easily with the main CRM software, Support, payment gateways and with your business management tools. Integrate all your channels and ensure the effectiveness of your support.

Ready to boost your business?

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Frequently Asked Questions on ia agents in the pharmaceutical sector

What is a chatbot for pharmacies and how does it work?

A chatbot for pharmacies is a virtual assistant with artificial intelligence designed to answer customer queries, manage orders, provide product information and improve the shopping experience. It works on channels such as WhatsApp, web or social media, responding in real time in an automated way.

What kind of queries can a pharmaceutical chatbot answer?

AI agents can handle frequently asked questions such as:

Availability of medicines.
Pharmacy opening hours and locations.
Product recommendations according to symptoms or needs.
Tracking of orders and deliveries.
Information on contraindications and use of medicines (based on official sources).

How do chatbots improve the customer experience in pharmacies?

By providing fast and accurate responses, chatbots reduce waiting times and free up customer service teams to focus on specialised advice. In addition, they can handle queries 24/7 and on any digital channel.

Is it safe to use a chatbot in the pharmaceutical sector?

Yes, security is key in the healthcare sector. Aunoa chatbots comply with data protection regulations and can be configured to provide reliable and validated information.