Boost your business interaction with AI-powered chatbots
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AI technologies combined for effective cross-channel conversations
Integrates GPT to further enrich customer conversations
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Discover how our solution transforms information management, optimising customer experience and agent productivity.
Human monitoring of interactions, identification of false positives or negatives, retraining of the system and constant expansion of knowledge. In this way, we achieve automation rates of over 80%.
Allow your customers to find answers without having to contact support. Multilingual support included: information is adapted to the user 's language.
We review the most commonly used states, analyse grammars and linguistic variations, and adjust the model according to the degrees of confidence obtained. All this in order to offer more accurate and natural answers.
Eliminate information silos and provides a single point of access for all your equipment, on any channel.
Turn frustration into efficiency with a knowledge base that learns from every interaction. Improve the experience, reduce costs and speed resolution.
It responds instantly without human intervention.
It reduces the volume of repetitive queries.
Ensure consistency in all responses.
Scale your attention without increasing costs.
Detect information gaps.
Correct errors (false positives/negatives).
Retraining the system in an accurate way.
Continuously improve NLP performance.
Integrations, AI training, automation design and production launch in 4 weeks.
We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.
Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.
Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.
Our chatbots connect easily with the main CRM software, Support, payment gateways and with your business management tools. Integrate all your channels and ensure the effectiveness of your support.
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Frequently asked questions about the AI knowledge base
Enables fast and consistent responses across all contact channels. Users can resolve queries without waiting for an agent, improving the experience and reducing response times.
Through a system of human monitoring, conversation review, analysis of unresolved queries and continuous AI training. This ensures that information evolves with the needs of the business and users.
Yes, our solution allows you to provide answers in multiple languages, adapting the content according to the user’s language, which is essential for companies with international operations.
It reduces the number of tickets, speeds up incident resolution, reduces training time for new agents and ensures consistent responses at all levels of support.