Customer service channels: Chat vs. phone vs. email
The quality of customer service is determined by the diversity of customer service channels available. The efficiency of the management of these channels is the
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The quality of customer service is determined by the diversity of customer service channels available. The efficiency of the management of these channels is the
We identify the most important customer service KPIs that will help you measure your performance, transforming data into actionable insights.
La clave para que las marcas consigan el éxito en la actualidad, es brindar un servicio de atención al cliente digital. Te lo contamos todo.