COMPANIES THAT ALREADY TRUST AUNOA
Chatbots with GPT technology
We integrate GPT-4 with chatbots to further enhance your ability to deliver exceptional service to your customers.
Contextual conversations
Generative responses that adapt to the uniqueness of each interaction.
Efficiency that boosts productivity
Intelligent automation to free up valuable time at every interaction.
Personalisation in every exchange
Tailored responses to create unique and memorable customer experiences
ENHANCING INTERACTIONS
Discover the benefits of chatbots with ChatGPT
We combine GPT-4, along with other tools, to optimize interactions and transform the customer experience.
Contextual and intelligent conversations
Improved operational efficiency
Customization
Increased customer satisfaction
Reduction in response times
Adaptability to complex scenarios
Natural language
smart integration
Overcoming the limitations of GPT-4 with smart integration
Although ChatGPT stands out in content generation, its ability to integrate with external tools is limited.
This means that while it can generate responses based on previously stored data, it lacks the versatility to access real-time information or interact with external systems.
At Aunoa, we recognise the importance of integrating GPT-4 with other technologies to extend its reach and overcome its limitations. How do we do this?
Complementing external tools
Integration with Customer Relationship Management (CRM) to access up-to-date data and provide more accurate responses.
Smart process automation
Combined use with automation platforms to manage complex tasks beyond response generation.
Harnessing the power of other AIs
Integration with specialized models, such as feelings analysis systems, to enrich responses and improve the customer experience.
Contextualized personalisation
Incorporation of machine learning algorithms to tailor responses to the specific needs of each customer and situation.
Aunoa + OpenAI
Combining Aunoa’s conversational AI and automation of processes with the capabilities of generative AI.
1st Level
Aunoa Technology
- We automate the resolution of queries in different channels, using our own NLP models, integrated with CRMs, ERPs and software.
2nd Level
Open AI technology
- We use OpenAI technology to solve queries that traditional models are unable to solve.
3rd Level
human care
- Our technology allows automatic transfer of chats to available agents and automatic ticket creation.
By combining Aunoa’s technology with the capabilities of OpenAI’s ChatGPT, we create an unparalleled user experience. Smarter conversations, more accurate answers and fluid interactions: the perfect combination to simplify your day-to-day
Tailored solutions for your needs
Let our WhatsApp chatbots free up your agents to focus on more complex tasks. Elevate the conversational experience.
Satisfaction surveys
Technical issue resolution
Returns and refunds management
Payment and billing reminders
Product availability inquiries
Product advice
Reservation and cancellation management
After-sales assistance
Why Aunoa?
Record implementation time
Integrations, AI training, automation design and production launch in 4 weeks.
Design of solutions tailored to you
We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.
Integration with your work tools
Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.
Continuous commitment to the success of your project
Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.
How it increased Customer Service Agent productivity by 230%
“Aunoa’s software has been helping us provide solutions that align with our customers’ needs.” This allows us to facilitate a quick response, shorten waiting times and eliminate potential frustrations, which is vital to the shopping experience”.
MIGUEL VILLAR
CUSTOMER SERVICE MANAGER
Discover how Artificial Intelligence can transform your business communication. Turn queries into opportunities!
Latest chatbot trends and ChatGPT
All about chatbots and ChatGPT. Discover how OpenAI technology is redefining conversations. Explore the future of interaction!
Frequent questions
ChatGPT is a language model developed by OpenAI that uses artificial intelligence to generate text-based responses and conversations. It is an advanced tool that can be used in a variety of applications, from virtual assistance to content generation.
While it is possible to create a chatbot with the OpenAI API and GPT it is advisable to rely on a company expert in the development of AI-enabled chatbots to ensure proper implementation, taking into account aspects such as model optimisation, integration with existing systems and data security. An experienced company can offer customised solutions and ongoing technical support to maximise the performance and effectiveness of the chatbot in line with your business objectives.
The need for a chatbot with ChatGPT depends on several factors, such as the type of business, customer interaction and available resources. If you are looking to improve customer service, automate processes or provide fast and accurate responses, a chatbot with ChatGPT could be a valuable tool for your business. However, it is important to assess your business objectives and customer expectations before deciding on implementation.