AI-enabled chatbots in telecommunications
Optimize customer service and improve efficiency with intelligent chatbots
COMPANIES THAT ALREADY TRUST AUNOA
Learn about the benefits of implementing chatbots in telecommunications
Automates repetitive queries and tasks, allowing agents to concentrate on solving more complex problems.
Provides support to a large number of customers without the need to increase staff.
Deliver a consistent customer experience across multiple channels.
But... what exactly can you do with a telecom chatbot?
Use cases for chatbots in the telecommunications sector
Social media support
Integrate the chatbot into social media platforms to answer queries and provide support directly through these channels.
Fiber coverage inquiry
It provides accurate information on fiber optic coverage in different areas, helping customers make informed decisions.
SIM delivery status
Informs customers about the shipping status of their SIM cards, improving transparency and customer satisfaction.
Ticketing
Facilitates the generation and tracking of technical support tickets to resolve customer issues.
Roaming status
It provides instant information on roaming status and applicable rates in different destinations.
Invoice inquiry
It allows customers to consult their invoices quickly and easily through the chatbot.
Chatbots for telecommunications,
your ally in customer service
Facilitates the generation and tracking of technical support tickets to resolve customer issues.
Why Aunoa?
Record implementation time
Integrations, AI training, automation design and production launch in 4 weeks.
Design of solutions tailored to you
We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.
Integration with your work tools
Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.
Continuous commitment to the success of your project
Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.
The power of chatbot integrations for your business
Our chatbots connect easily with the main CRM software, Support, payment gateways and with your business management tools.
An omnichannel experience across different conversational channels
Integrate all your channels with a chatbot! Ensure the effectiveness of your support by connecting a telecom chatbot to your management tools.
An omnichannel experience across different conversational channels
Integrate all your channels with a chatbot! Ensure the effectiveness of your support by connecting a telecom chatbot to your management tools
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