AI-enabled chatbots in telecommunications
Optimize customer service and improve efficiency with intelligent chatbots
COMPANIES THAT ALREADY TRUST AUNOA
Learn about the benefits of implementing chatbots in telecommunications
Automates repetitive queries and tasks, allowing agents to concentrate on solving more complex problems.
Provides support to a large number of customers without the need to increase staff.
Deliver a consistent customer experience across multiple channels.
But... what exactly can you do with a telecom chatbot?
Use cases for chatbots in the telecommunications sector
Soporte en redes sociales
Integra el chatbot en las plataformas de redes sociales para responder consultas y proporcionar soporte directamente a través de estos canales.
Consulta de cobertura de la fibra
Proporciona información precisa sobre la cobertura de fibra óptica en diferentes áreas, ayudando a los clientes a tomar decisiones informadas.
Estado de envío de SIM
Informa a los clientes sobre el estado de envío de sus tarjetas SIM, mejorando la transparencia y la satisfacción del cliente.
Ticketing
Facilita la generación y seguimiento de tickets de soporte técnico para resolver problemas de los clientes.
Estado del roaming
Ofrece información instantánea sobre el estado del roaming y las tarifas aplicables en diferentes destinos.
Consulta de facturas
Permite a los clientes consultar sus facturas de manera rápida y sencilla a través del chatbot.
Chatbots for telecommunications,
your ally in customer service
Facilitates the generation and tracking of technical support tickets to resolve customer issues.
Why Aunoa?
Record implementation time
Integrations, AI training, automation design and production launch in 4 weeks.
Design of solutions tailored to you
We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.
Integration with your work tools
Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.
Continuous commitment to the success of your project
Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.
The power of chatbot integrations for your business
Our chatbots connect easily with the main CRM software, Support, payment gateways and with your business management tools.
An omnichannel experience across different conversational channels
Integrate all your channels with a chatbot! Ensure the effectiveness of your support by connecting a telecom chatbot to your management tools.
An omnichannel experience across different conversational channels
Integrate all your channels with a chatbot! Ensure the effectiveness of your support by connecting a telecom chatbot to your management tools
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