Channels
Examples of WhatsApp messages for order tracking
In the competitive world of e-commerce and last-mile logistics, customer communication has become a key differentiator. Have you ever considered
Automate bookings and improve the experience with chatbots for restaurants
Forget about large volumes of calls, booking errors and last minute cancellations. Optimise your business with multichannel chatbots.
COMPANIES THAT ALREADY TRUST AUNOA
Error reduction
With the automation of the agenda and the sending of immediate confirmations, you avoid duplication and errors that can arise with manual bookings.
Automatic multi-channel bookings
Allow your customers to book via WhatsApp, webchats, social networks ... With a chatbot available on multiple channels, bookings come effortlessly and your team can focus on what they do best.
Multi-language for a global audience
Our chatbots respond in multiple languages, ensuring that your customers, regardless of their background, receive the same clear and personalised experience.
Immediate and 24/7 response
Chatbots handle reservations and answer questions instantly, providing uninterrupted service, even outside restaurant opening hours.
The secret ingredient that can 't be missing: time for your customers.
We make it easy for you to put all your attention to every detail that makes your attention to every detail that makes your restaurant special.
What functionalities do restaurant chatbots offer?
Learn about the key tools that will transform the management of your restaurant, from the automation of reservations to multichannel customer service and the sending of promotions.
Automated booking
Customers can make reservations at any time of the day, from the different messaging platforms. The chatbot takes care of everything, from date and time selection to confirmation and reminder.
Multi-channel and multi-languageATC
Our restaurant chatbots are designed to communicate in multiple languages and across different platforms. in several languages and through different platforms, allowing all customers to feel that they are being served in a personalised and convenient way.
Personalised confirmations and reminders
Sends automatic reminders to customers in advance of their booking date, ensuring they don't forget and minimising the risk of last minute cancellations.
Integration with management tools
Chatbots integrate with the restaurant management systems you already use, facilitating the synchronisation of reservations in real time and reducing manual work.
Examples of use cases of chatbots for restaurants
Can ‘t take calls during the service? Missed bookings or human error? Do last minute cancellations put a damper on your day? Find out how chatbots can solve these problems and optimise your restaurant.
Answers to frequently asked questions
Does the restaurant have a car park, can I bring my small dog and are there vegetarian options? Chatbots can easily answer customers’ frequently asked questions based on the information you give them about how your restaurant works.
Reduction of last minute cancellations
Automatic reminders sent by the chatbot help reduce last-minute cancellations. Customers receive personalised messages prior to their booking, confirming their attendance or allowing them to reschedule, ensuring more stable occupancy and lower financial impact.
Sending bulk messages for marketing
Chatbots can be used to send bulk messages with promotions and special offers to your entire customer list. This is ideal for campaigns such as “Happy Hour”, special seasonal menus or themed dinners, increasing the number of bookings without the marketing team having to do manual mailings.
Call volume reduction
Chatbots significantly reduce calls during service hours by automating online bookings and answering frequently service hours by automating online reservations and answering frequently asked questions. This allows staff to focus on customers inside the restaurant, without distractions, and maintain a better level of attention.
Reservation change management
When customers need to modify or cancel a booking, the chatbot can handle these changes automatically. Customers can easily reschedule their visit without the need for a phone call, updating the restaurant ‘ s agenda and ensuring greater flexibility in room management.
Your customers can book with just a WhatsApp message
Offer your customers the ease of booking by interacting with the chatbot interacting with the chatbot through a simple conversation. Automate booking management and reduce phone calls.
AI chatbots for restaurants integrated with Google Calendar
Use a virtual assistant to create an event in Google Calendar through a conversation. Our AI-enabledchatbots integrate with Google and have the ability to identify the date, time and description to automatically add events and tasks to your Google Calendar, time and description, to automatically add events and tasks to your Google calendar.
Why Aunoa?
Record implementation time
Integrations, AI training, automation design and production launch in 4 weeks.
Design of solutions tailored to you
We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.
Integration with your work tools
Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.
Continuous commitment to the success of your project
Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.
The power of chatbot integrations for your business
Our chatbots connect easily with the main CRM software, Support, payment gateways and with your business management tools.
An omnichannel experience across different conversational channels
Integrate all your channels with a chatbot! Ensure the effectiveness of your support by connecting a chatbot for the food service industry with your management tools.
An omnichannel experience across different conversational channels
Integrate all your channels with a chatbot! Ensure the effectiveness of your support by connecting a catering chatbot to your management tools.
BLOG
Explore our selection of articles about chatbots.
Discover the latest trends and tips to enhance your experience
Frequently asked questions about catering chatbots.
How can a chatbot manage bookings across multiple platforms?
Our chatbots are designed to integrate with WhatsApp, social media, websites and other channels, allowing customers to book from their preferred platform, while everything is centralised in your management system.
Can I personalise reminders and booking confirmations?
Yes, you can fully customise confirmation and reminder messages to match the style and tone of your restaurant.
What happens if a customer needs to change their booking?
The chatbot allows you to modify or cancel reservations automatically, adjusting the restaurant’s schedule without manual intervention.
How does the chatbot help in marketing campaigns?
You can automate the sending of promotions and discounts to your customers via WhatsApp or any other channel, keeping them informed of special offers and events.