Automate bookings and improve the experience with chatbots for restaurants
Forget about large volumes of calls, booking errors and last minute cancellations. Optimise your business with multichannel chatbots.
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Error reduction
With the automation of the agenda and the sending of immediate confirmations, you avoid duplication and errors that can arise with manual bookings.
Automatic multi-channel bookings
Allow your customers to book via WhatsApp, webchats, social networks ... With a chatbot available on multiple channels, bookings come effortlessly and your team can focus on what they do best.
Multi-language for a global audience
Our chatbots respond in multiple languages, ensuring that your customers, regardless of their background, receive the same clear and personalised experience.
Immediate and 24/7 response
Chatbots handle reservations and answer questions instantly, providing uninterrupted service, even outside restaurant opening hours.
The secret ingredient that can 't be missing: time for your customers.
We make it easy for you to put all your attention to every detail that makes your attention to every detail that makes your restaurant special.
What functionalities do restaurant chatbots offer?
Learn about the key tools that will transform the management of your restaurant, from the automation of reservations to multichannel customer service and the sending of promotions.
Automated booking
Customers can make reservations at any time of the day, from the different messaging platforms. The chatbot takes care of everything, from date and time selection to confirmation and reminder.
Multi-channel and multi-languageATC
Our restaurant chatbots are designed to communicate in multiple languages and across different platforms. in several languages and through different platforms, allowing all customers to feel that they are being served in a personalised and convenient way.
Personalised confirmations and reminders
Sends automatic reminders to customers in advance of their booking date, ensuring they don't forget and minimising the risk of last minute cancellations.
Integration with management tools
Chatbots integrate with the restaurant management systems you already use, facilitating the synchronisation of reservations in real time and reducing manual work.
Examples of use cases of chatbots for restaurants
Can ‘t take calls during the service? Missed bookings or human error? Do last minute cancellations put a damper on your day? Find out how chatbots can solve these problems and optimise your restaurant.
Respuesta a preguntas frecuentes
¿El restaurante cuenta con aparcamiento? ¿Puedo ir con mi perro pequeño? ¿Existen opciones vegetarianas? Los chatbots pueden responder fácilmente a las preguntas frecuentes de los clientes a través de la información previa que les proporciones sobre el funcionamiento de tu restaurante.
Reducción de cancelaciones de última hora
Los recordatorios automáticos enviados por el chatbot ayudan a reducir las cancelaciones de última hora. Los clientes reciben mensajes personalizados antes de su reserva, confirmando su asistencia o permitiendo reprogramar, lo que garantiza una ocupación más estable y un menor impacto financiero.
Envío de mensajes masivos para marketing
Los chatbots pueden ser utilizados para enviar mensajes masivos con promociones y ofertas especiales a toda tu lista de clientes. Esto es ideal para campañas como “Happy Hour”, menús especiales de temporada o cenas temáticas, incrementando el número de reservas sin que el equipo de marketing tenga que hacer envíos manuales.
Reducción de volumen de llamadas
Los chatbots reducen considerablemente las llamadas durante las horas de servicio al automatizar las reservas online y responder preguntas frecuentes. Esto permite que el personal se concentre en los clientes dentro del restaurante, sin distracciones, y mantenga un mejor nivel de atención.
Gestión de cambios en reservas
Cuando los clientes necesitan modificar o cancelar una reserva, el chatbot puede gestionar estos cambios de manera automática. Los clientes pueden reprogramar fácilmente su visita sin la necesidad de una llamada telefónica, actualizando la agenda del restaurante y asegurando una mayor flexibilidad en la gestión de la sala.
Your customers can book with just a WhatsApp message
Offer your customers the ease of booking by interacting with the chatbot interacting with the chatbot through a simple conversation. Automate booking management and reduce phone calls.
AI chatbots for restaurants integrated with Google Calendar
Use a virtual assistant to create an event in Google Calendar through a conversation. Our AI-enabledchatbots integrate with Google and have the ability to identify the date, time and description to automatically add events and tasks to your Google Calendar, time and description, to automatically add events and tasks to your Google calendar.
Why Aunoa?
Record implementation time
Integrations, AI training, automation design and production launch in 4 weeks.
Design of solutions tailored to you
We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.
Integration with your work tools
Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.
Continuous commitment to the success of your project
Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.
The power of chatbot integrations for your business
Our chatbots connect easily with the main CRM software, Support, payment gateways and with your business management tools.
An omnichannel experience across different conversational channels
Integrate all your channels with a chatbot! Ensure the effectiveness of your support by connecting a restoration chatbot chatbot for catering with your management tools.
An omnichannel experience across different conversational channels
Integrate all your channels with a chatbot! Ensure the effectiveness of your support by connecting a catering chatbot to your management tools.
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Frequently asked questions about catering chatbots.
How can a chatbot manage bookings across multiple platforms?
Our chatbots are designed to integrate with WhatsApp, social media, websites and other channels, allowing customers to book from their preferred platform, while everything is centralised in your management system.
Can I personalise reminders and booking confirmations?
Yes, you can fully customise confirmation and reminder messages to match the style and tone of your restaurant.
What happens if a customer needs to change their booking?
The chatbot allows you to modify or cancel reservations automatically, adjusting the restaurant’s schedule without manual intervention.
How does the chatbot help in marketing campaigns?
You can automate the sending of promotions and discounts to your customers via WhatsApp or any other channel, keeping them informed of special offers and events.