AI agents for surveys:

Gather feedback and increase conversion

Survey AI agents help you better understand your customers, make data-driven decisions and improve every interaction.

Learn more
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At GLS, we want to transform our customers' experience with innovative tools that enable more personalised and efficient interactions. Thanks to artificial intelligence applied to logistics, we have been able to optimise our operations, reduce the workload of our customer service teams and move towards a more sustainable and efficient model".

Ramón Pérez, Sr. Mngr. National Sales, Marketing & Communication de GLS Spain

  • Solution for sending communications and convenience point selection via WhatsApp.

We have implemented Aunoa ' s solution, based on a conversational AI system, to provide the information the customer needs 'on demand', through the channel they prefer to use, as we integrate it in all channels: Live Chat, WhatsApp and Social Media messaging.

Alfonso Tomás, CEO PcComponentes

  • FAQ resolution with AI | Order status enquiry | 67% automation of conversations

Thanks to the online chat solution provided by Aunoa we have gained a new communication channel, which we did not have, obtaining savings in personnel costs and an increase in sales volume, thanks to automation.

Ricardo Fernández - Digital Director Dominion

  • Chatbot para landing ventas AT&T Web&WhatsApp

Thanks to the online chat solution provided by Aunoa we have gained a new communication channel, which we did not have, obtaining savings in personnel costs and an increase in sales volume, thanks to automation.

Ricardo Fernández - Digital Director Dominion

  • Chatbot para landing ventas AT&T Web&WhatsApp

Conversational surveys that feel like a chat, not a form

Goodbye long and boring surveys. Hello to smooth and effective conversations.

Our solutions allow you to launch automatic surveys via WhatsApp, webchat or RRSS, with a much higher response rate than traditional methods. Collect real-time feedback, measure satisfaction (NPS, CSAT), detect opportunities and improve your service with every interaction.

Find out how it works

Advantages of implementing AI agents for surveys

Turn every opinion into an opportunity for improvement

Schedule a demonstration

✅ Higher response rate

Natural conversations that encourage participation.

✅ Real-time feedback

Gather information instantly so you can act fast.

✅ Saving time and resources

Automate repetitive processes and free your team.

✅ Continuous service improvement

Detect failures, improve processes and make data-driven decisions.

Real impact of AI agents on customer service and CX

We measure what matters. We improve what hurts.

Schedule a demonstration

+35%

Sales increase

by including WhatsApp canvassing

bank | fintech | insurtech

-30%

cost reduction

of the Call Centre

TELCO | SERVICES

X20

response rates

of WhatsApp vs. e-mail y sms

LOGISTICS | FINTECH

90%

automation

conversation automation rate

e-commerce | services | utilities

Practical applications of AI agents for surveys

Your users want to have their say, we help you listen to them better.

🎫 Rating after a purchase or booking

Triggers an automatic survey after a transaction to measure satisfaction.

📍 Opinion on a public service

Evaluates the experience of users of transport, culture or citizen services.

🤖 Internal process improvement

Conduct internal surveys to understand the work climate or validate new processes.

📅 Comments after an appointment

Collect feedback after a medical appointment, workshop, or consultation.

Your customers are already talking. Are you listening to what really matters?

Discover the power of conversational surveys with AI

Find out how

Multichannel

Serve your customers on all channels, no matter how or where they contact you.

WhatsApp

Webchat

Instagram

Facebook

Telegram

Email

Telephone (voice)

All channels

Integrations

We connect to almost any system you use, no hassle.

Salesforce

Zendesk

Hubspot

Prestashop

Shopify

Jira

Freshdesk

All integrations

Ready to boost your business?

Frequently asked questions

on AI agents for surveys

It is an intelligent chatbot that launches surveys automatically and conversationally through channels such as WhatsApp, webchat or social networks. It collects responses in real time, improves the experience and gives you valuable insights to make decisions.

AI agents converse like a person, increasing response rates and reducing abandonment. They also automate the sending and analysis of results, saving time and improving efficiency.

Yes, you can tailor the tone, design, messages and questions to your brand. You can also set up different surveys depending on the type of customer, channel or time of the user journey.

Completely. At Aunoa we comply with the RGPD and apply advanced security and encryption measures. Your customer data is protected at all times.