AI agents who resolve queries on the fly

Immediate, accurate and 24/7 attention on all your digital channels.

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At GLS, we want to transform our customers' experience with innovative tools that enable more personalised and efficient interactions. Thanks to artificial intelligence applied to logistics, we have been able to optimise our operations, reduce the workload of our customer service teams and move towards a more sustainable and efficient model".

Ramón Pérez, Sr. Mngr. National Sales, Marketing & Communication de GLS Spain

  • Solution for sending communications and convenience point selection via WhatsApp.

We have implemented Aunoa ' s solution, based on a conversational AI system, to provide the information the customer needs 'on demand', through the channel they prefer to use, as we integrate it in all channels: Live Chat, WhatsApp and Social Media messaging.

Alfonso Tomás, CEO PcComponentes

  • FAQ resolution with AI | Order status enquiry | 67% automation of conversations

Thanks to the online chat solution provided by Aunoa we have gained a new communication channel, which we did not have, obtaining savings in personnel costs and an increase in sales volume, thanks to automation.

Ricardo Fernández - Digital Director Dominion

  • Chatbot para landing ventas AT&T Web&WhatsApp

Thanks to the online chat solution provided by Aunoa we have gained a new communication channel, which we did not have, obtaining savings in personnel costs and an increase in sales volume, thanks to automation.

Ricardo Fernández - Digital Director Dominion

  • Chatbot para landing ventas AT&T Web&WhatsApp

AI Agents for FAQ's, an intelligent solution to resolve queries

Automate repetitive queries and free your team for what really matters. FAQ AI agents are virtual assistants trained with generative AI that solve common queries autonomously and conversationally.

  • Through channels such as WhatsApp, web, social networks...
  • They respond accurately and are available 24 hours a day
  • They are available 24 hours a day and improve customer satisfaction.
Find out how it works

Advantages of implementing a chatbot to solve frequently asked questions

Your most efficient, humane and cost-effective customer contact

Schedule a demonstration

🎯 Instant attention, no waiting time

Your customers get accurate answers instantly, without queuing up or waiting for an agent.

🤖 AI trained with your own data

The AI agent learns from your documentation and real FAQs, and updates itself easily.

💼 Reduction of operating costs

Reduce calls, emails and tickets, optimising the resources of the human team.

🌐 Multichannel and multilingual

A single AI agent who responds via web, WhatsApp, networks and more... in multiple languages.

📊 Real-time actionable data

View performance metrics and continuous improvement from the Aunoa dashboard.

💬 Enhances the conversational experience

Speak in a natural way, adapted to the language of each client or user.

Real impact on companies like yours

Figures demonstrating the effectiveness of AI agents for FAQs

Schedule a demonstration

+35%

Sales increase

by including WhatsApp canvassing

bank | fintech | insurtech

-30%

cost reduction

of the Call Centre

TELCO | SERVICES

X20

response rates

of WhatsApp vs. e-mail y sms

LOGISTICS | FINTECH

90%

automation

conversation automation rate

e-commerce | services | utilities

Driving growth and efficiency with AI agents

Our IA agents are designed to address the specific challenges of large enterprises, providing tangible benefits in key areas.

🧭 Customer service in tourism and culture

Resolution of doubts about timetables, tickets, accessibility, location or cancellations.

💊 Health support and private clinics

Information on appointments, specialities, tests, locations or required documentation...

🎓 Universities and educational institutions

Frequently asked questions about enrolment, access to the campus, scholarships, validations. ..

🚍 Mobility and public transport

Instant answers on routes, fares, subscriptions or incidents in real time.

Your customers don't have to wait

Give them instant answers with intelligent agents available 24/7.

Find out how to

Multichannel

Serve your customers on all channels, no matter how or where they contact you.

WhatsApp

Webchat

Instagram

Facebook

Telegram

Email

Telephone (voice)

All channels

Integrations

We connect to almost any system you use, no hassle.

Salesforce

Zendesk

Hubspot

Prestashop

Shopify

Jira

Freshdesk

All integrations

Ready to boost your business?

Frequently asked questions

About AI Agents for FAQ's

Our chatbot can solve any frequent doubts you have documented: schedules, prices, policies, steps to hire, requirements, common incidents… We train it with your own content so that it always has the right answer.

No. The AI Agent takes care of the repetitive and simple questions, allowing your human team to focus on the complex or personalised cases. It is a support, not a replacement.

Yes, our AI Agents are easily integrated with CRMs, ticketing platforms, ERPs, databases and any digital channel (WhatsApp, web, social networks…). We also have an open API.

We start with your FAQs, manuals, documents and current flows. Our team accompanies you throughout the process so that the training is agile and effective. In addition, you can update the contents whenever you need to.