Use a Live Chat to engage with your customers in real time and deliver a better CX
Avoid frustrations at each step of the buying journey, turn your website visitors into customers, and resolve Customer Support inquiries in seconds, instead of hours. …
Faster than email and more effective than phone!
Main Features
Multichannel
Manage all channels in one inbox
Guided menus
Easy conversational experiences
Customizable Live Chat
widget to match brand style
Easy integration with CRM
Automated Email - Ticket creation
Chat history and analytics
Track how your agents are doing with custom reports
Upload files
Send and receive files in different formats: images, audio, video, pdf...
Customer satisfaction surveys
at the end of each conversation: CSAT and NPS
Filter-based chat routing
Filter-based chat routing to optimize management
Tracking
Track how your agents are doing with custom reports
Live Chat Benefits
- Improve your CX with real-time support
- Optimize availability and reduce digital gap through messaging channels
- Convenience and immediacy: users are more comfortable chatting than using traditional channels
- Improve CSAT and NPS rates
- Increase your website conversion rate
- Reduce operational costs and resources
- Maximize team efficiency
- Offer personalized conversations at scale
All your conversations in just one place
Handle all customer interactions in one place with our chat management software
Delight customers with instant support and more effective customer service
Multichannel technology
Easy integration with CRM
Self-managed platform