Frictionless integration with Zendesk

Our AI agents integrate easily with Zendesk, without the need for complex development. After integration, your team can start working with an AI agent that understands your customers, automates responses and reduces ticket load.

LEADING COMPANIES THAT ALREADY RELY ON AUNOA

A centralised Zendesk experience

All the power of AI, without leaving your platform.

You don't need to switch tools: AI agents work directly with Zendesk, sorting requests, resolving frequently asked questions and referring to human agents when necessary.

✅ Intelligent ticket automation

Immediate responses and automatic sorting. Our AI agents learn from your ticket and FAQ history to respond autonomously. They also tag and prioritise requests so that your team only deals with what really matters.

Multichannel connected to Zendesk

WhatsApp, social networks, webchat... in one place. Integrate all your customer service channels with Zendesk and let AI handle repetitive enquiries on WhatsApp, Messenger, Instagram, Telegram or webchat. Everything comes centralised to your dashboard, ready to be managed in a unified way.

Learn about the benefits of integrating Aunoa AI agents with Zendesk

Immediate impact on your team and your customers.

🚀 Rapid implementation

no time-consuming projects and no hidden costs.

🧠 AI trained in your business

customised with your processes and FAQs.

📉 Less operational burden

up to 80% of queries resolved without human agents.

🏆 Better customer experience

faster responses, less waiting.

Solve the problems your support team faces every day

Reduce ticket clutter, shorten wait times and free your team from repetitive tasks with our Zendesk-integrated AI agents.

Goodbye to repetitive tickets

Free your team from always answering the same questions.

One of the biggest pains in Zendesk is ticket saturation with repeated queries: schedules, policies, order statuses... AI agents automatically answer these questions, reducing manual workload by up to 70%. So your team can focus on higher-value cases.

Attention without queues, customers without frustration

It reduces waiting time and improves satisfaction.

Long ticket queues are another major problem at Zendesk. Thanks to AI, your customers get immediate answers 24/7 and your team only intervenes in complex cases. The result: less frustration, more loyalty.

Less turnover in your support team

The AI takes care of the routine, your team takes care of the important stuff.

Responding to repetitive tickets generates attrition and turnover in customer service teams. With Aunoa, mechanical tasks are automated and your team spends their time on valuable conversations, improving motivation and talent retention.

Stress-free scalability

Support that grows with you.

When peak enquiries arrive (Black Friday, campaigns, technical incidents), teams tend to collapse. Our agents absorb this extra volume, manage tickets in parallel and maintain the quality of service, without the need to increase staff.

Why choose us?

Your strategic partner in the implementation of AI agents

Record implementation time

Integrations, AI training, automation design and production launch in 4 weeks.

Design of solutions tailored to you

We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.

Integration with your work tools

Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.

Continuous commitment to the success of your project

Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.

Start powering your Zendesk today

Request a demo and see how Aunoa can transform your Zendesk ecosystem.

Ready to boost your business?

Frequently askedquestions

about AI agents for Zendesk

How difficult is it to integrate Aunoa with Zendesk?

No, our integration is frictionless. It plugs in easily and requires no complex development.

What kind of queries can the IA agent answer?

It automatically responds to frequently asked questions, repetitive tickets, step-by-step guides and can refer to a human agent when necessary.

Does it work with other channels besides Zendesk?

Yes, we can also manage WhatsApp, Messenger, Instagram, Telegram and webchat, all centralised in Zendesk.

How long does it take to start seeing results?

Within a few days you will notice a significant reduction in repetitive tickets and faster response times.