Powering your business with high-performance AI agents
Automate 90% of interactions with AI agents that combine natural language processing, machine learning and conversational memory.
LEADING COMPANIES THAT ALREADY RELY ON AUNOA
IA agents:
The evolution of chatbots with artificialintelligence
AI agents are autonomous systems that use advanced artificial intelligence to understand, reason and execute complex tasks. Unlike traditional AI chatbots, AI agents operate autonomously, integrate with business systems and optimise end-to-end workflows.
If you already know the benefits of AI chatbots, AI agents take that technology to the next level. Thanks to their ability to make decisions, execute actions and adapt to the user, they offer a more efficient and human automated experience.
Information agents
They provide accurate and contextually relevant answers from the company's knowledge base (documentation, FAQs, etc.).
Transaction agents
Automate the execution of transactions (orders, reservations, data updates, etc.) through integration with enterprise systems.
Integrating actors
They act as bridges between customers and back-end systems (CRM, ERP, etc.), facilitating access to information and process automation.
Hybrid Agents
They combine multiple capabilities to address complex and diverse use cases.
Agentes analÃticos
They analyse data and interaction patterns to provide valuable information to optimise decision-making and improve operational efficiency.
AI Agents vs. AI Chatbots: how do they differ?
Although often used synonymously, AI agents represent an evolution from traditional AI chatbots.
| Features | Chatbot with Traditional AI | Next generation AI agents |
|---|---|---|
| Capacity to understand | Limited AI or rule-based (basic NLP) | Advanced natural language processing (PLN + context) |
| Conversational memory | No recollection of previous interactions | Retains and uses contextual information |
| Level of autonomy | Only responds, not acts | Makes decisions and executes tasks |
| Learning capacity | Requires manual training | Learns from every conversation (adaptive AI) |
At Aunoa we develop intelligent conversational solutions that adapt to your infrastructure and objectives. Whether with AI chatbots or autonomous agents, we apply the most effective technology for each use case.
At GLS, we want to transform our customers' experience with innovative tools that enable more personalised and efficient interactions. Thanks to artificial intelligence applied to logistics, we have been able to optimise our operations, reduce the workload of our customer service teams and move towards a more sustainable and efficient model".
Ramón Pérez, Sr. Mngr. National Sales, Marketing & Communication de GLS Spain
- Solution for sending communications and selection of point of convenience through WhatsAppaños of experience in automation and AI at the service of large companies.
We have implemented Aunoa ' s solution, based on a conversational AI system, to provide the information the customer needs 'on demand', through the channel they prefer to use, as we integrate it in all channels: Live Chat, WhatsApp and Social Media messaging.
Alfonso Tomás, CEO PcComponentes
- FAQ resolution with AI | Order status enquiry | 67% automation of conversations
Thanks to the online chat solution provided by Aunoa we have gained a new communication channel, which we did not have, obtaining savings in personnel costs and an increase in sales volume, thanks to automation.
Ricardo Fernández - Digital Director Dominion
- Chatbot para landing ventas AT&T Web&WhatsApp
Thanks to the online chat solution provided by Aunoa we have gained a new communication channel, which we did not have, obtaining savings in personnel costs and an increase in sales volume, thanks to automation.
Ricardo Fernández - Digital Director Dominion
- Chatbot for landing sales AT&T Web&WhatsApp
Driving growth and efficiency with AI agents
Our IA agents are designed to address the specific challenges of large enterprises, providing tangible benefits in key areas.
Scalable processautomation
It automates repetitive tasks, reduces manual intervention and streamlines workflows across the organisation, from customer service to supply chain management.
Improving customer experience
Delivers personalised, agile and efficient interactions across all channels, increasing customer satisfaction and loyalty.
Optimising operational efficiency
It reduces operating costs, improves employee productivity and optimises resource allocation.
Innovation and digital transformation
It drives innovation and digital transformation by enabling the creation of new products, services and business models.
Learn about the power of advanced AI agents
Our solutions are designed to deliver results. We automate more than 90% of first-level queries and improve response time by up to 96%.
+35%
Sales increase
by including WhatsApp canvassing
-30%
cost reduction
of the Call Centre
X20
response rates
of WhatsApp vs. e-mail y sms
90%
automation
conversation automation rate
How can an AI agent help your business?
An AI agent is not just a conversational assistant: it is a strategic piece that directly impacts operational efficiency, customer experience and business results.
Automate complex processes
From customer service to logistics or commercial management, AI Agents execute tasks from start to finish, with no human intervention and no margin for error.
Increase the availability of your channels
Immediate service, 24/7, on all channels where your customers are: WhatsApp, web, app, RRSS, call centre...
Reduce costs and free up your teams
Optimise resources and allow your human resources to focus on the highest value-added cases.
Improve conversion and retention
Personalise every interaction with intelligent recommendations, proactive tracking and real-time contextual assistance.
Integrates with your systems
Connect with your CRM, ERP, ticketing or BI tools to access and update data in real time, without silos or friction.
Learns and adapts
With every interaction, your AI Agent improves its performance through continuous training and conversational analysis.
Technology at the service of your processes
At Aunoa we design customised AI agents, capable of adapting to the structure and needs of each large company.
The new generation of AI agents for demanding businesses
We develop multi-channel, multi-lingual and multi-modal AI agents, designed for high-demand environments and adapted to the operations of large companies.
Based on RAG architecture
It combines generative models with information retrieval systems to provide accurate, up-to-date and contextually relevant answers.
Advanced generative AI
We use prompt engineering and fine-tuning techniques to adapt agent behaviour to specific business requirements.
Natural and safe interactions
Agents understand natural language, adapt to the context and respect your rules, complying with business quality and privacy standards.
Conectividad API-first
Aunoa agents are designed to integrate through RESTful APIs with any business system, facilitating the connection with CRMs, ERPs, eCommerce platforms or internal services.
Scalable architecture
We implement an architecture that allows for easy scalability, adapting to varying loads and maintaining high performance in demanding environments.
Data governance
Full adherence to GDPR and corporate security standards.
Multichannel
Serve your customers on all channels, no matter how or where they contact you.
Webchat
Telegram
Telephone (voice)
All channels
Integrations
We connect to almost any system you use, no hassle.
Salesforce
Zendesk
Hubspot
Prestashop
Shopify
Jira
Freshdesk
All integrations
We are your strategic partner for the success of your project with AI agents.
We offer a comprehensive approach to the implementation and support of IA agents.
Consultancy and design
We help companies define their AI Agent strategy and design.
Development and integration
We develop and integrate AI Agents with existing enterprise systems.
Training and optimisation
We train AI Agents and optimise them to improve their performance.
Accompaniment and maintenance
Appointment management
Follow-up of patients
Take the next step towards digital transformation with AI agents
Join the leading companies that are revolutionising their customer relationships through the power of AI Agents and intelligent conversational solutions.
Ready to boost your business?
