Channels and Integrations
Smart solutions in the channels your customers already use.
WhatsApp Business
Instagram and Facebook
Web and Email
Boost guest experience with conversational AI
Optimise your customer service, increase revenue and improve loyalty with chatbots designed specifically for hotels and vacation rentals.
COMPANIES THAT ALREADY TRUST AUNOA
Hotels and holiday rentals need smart solutions that are up to the task
From booking management to personalised service, our conversational AI is the tool you need to stand out in the travel industry.
AI is changing the way tourism is managed
Reduce times
response times
Streamline and transfer conversations, automating ticket creation and management.
Provides care
personalised 24/7
Respond efficiently with AI chatbots available around the clock.
Peak management
of queries
Handles large volumes without compromising the quality of customer service.
Guaranteed scalability
Reduce response times by analysing interactions in real time and making informed decisions to optimise processes.
Provides an experience
omni-channel experience
Offer the same quality of service in all your conversational channels.
Unlimited integration
Easily connect with your existing systems for smooth and efficient management.
Results that boost your business
28.500
Increased sales
87%
Automation rate
91%
CSAT
*Data from a customer after implementing Aunoa solutions in 3 months.
Solutions and use cases of AI-enabled chatbots for hotels
Connect with your guests at every stage of their journey.
Efficient booking management
Allow your customers to book in seconds, modify or check availability without waiting.
Cross-selling and personalised promotions
Boost your revenue by offering additional services such as dining, spa or local activities.
Personalised Tourist Recommender
Suggests plans, restaurants and activities near the hotel, enhancing the guest experience.
Personalised check-in and check-out
Reduce waiting times and streamline processes with electronic keys and automatic confirmations.
Solutions and use cases of AI-enabled chatbots for vacation rentals
Automates every detail of the guest experience
Sending electronic keys via WhatsApp
Facilitates autonomous check-ins without the need for physical contact.
Answers to frequently asked questions
Automate queries about schedules, policies and services, rules... from a single place.
Reminders and prior assistance
Send messages with details of the stay, local information or access instructions.
Incident management
Automatically generates and manages tickets to solve problems such as cleaning or repairs.
How does AI work in your tourism business?
We make it easy, we integrate with what you already use.
Our chatbots integrate with tools such as hotel management systems (PMS) and CRMs, facilitating the synchronisation and centralisation of data.
Ready to boost your business?
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Frequent questions
An AI-powered chatbot provides immediate answers to frequently asked questions, such as check-in times, tourist recommendations or room availability. This improves the guest experience by reducing wait times and providing accurate information in real time.
Yes, our chatbots integrate with leading hotel management systems (PMS), allowing you to synchronise bookings, avoid double bookings and manage availability calendars efficiently.
Our chatbots work across multiple channels, such as your website, WhatsApp, Facebook Messenger, ensuring you are present where your customers need you.
We comply with all data protection regulations, such as GDPR, ensuring that your guests’ information is protected. In addition, all conversations are encrypted to guarantee maximum security.