Channels
Examples of WhatsApp messages for order tracking
In the competitive world of e-commerce and last-mile logistics, customer communication has become a key differentiator. Have you ever considered
Revolutionizes citizen service with chatbots for public administrations
Facilitates management and enhances citizen experience
COMPANIES THAT ALREADY TRUST AUNOA
Learn about the benefits of implementing chatbots in public administrations
Learn about the benefits of implementing chatbots in public administrations
By automating frequent inquiries and simple procedures, chatbots allow administrative staff to focus on more complex and strategic tasks, improving productivity and reducing work stress.
Chatbots work 24 hours a day, 7 days a week, without a break, allowing administrations to maintain a continuous and efficient service, increasing overall productivity.
By providing fast and accurate answers to citizens’ queries, chatbots significantly improve the user experience, increasing their satisfaction and trust in the administration.
Chatbots facilitate access to information, allowing citizens to obtain answers and solutions to their problems quickly and easily, without the need for long waits or complicated procedures.
Functionalities of chatbots for Public Administrations
Discover the multiple functionalities that our chatbots can offer to improve citizen management and attention.
Data analysis and prediction
It uses artificial intelligence to analyze large volumes of data and predict future needs, improving urban planning and resource allocation.
Multilingual support of procedures
With the ability to detect and respond in multiple languages, chatbots can serve a diverse population, ensuring that all citizens receive the help they need in their language.
Automation of procedures
Chatbots can automate processes such as issuing permits, licenses, and tax payments, reducing waiting time and minimizing human error.
24/7 customer service
It provides constant attention to citizens, answering their queries and managing their procedures at any time of the day, every day of the year.
Chatbots for Public Administrations:
improving citizen service
Facilitates communication and resolves citizen inquiries quickly and efficiently
Use cases of chatbots in Public Administrations
Chatbots can be implemented in various areas of public administrations, improving the efficiency and quality of the services offered.
Management of common queries
Handles frequent inquiries about procedures, services and opening hours, freeing employees to focus on more complex tasks.
Payment of taxes and fines
Facilitates the payment of taxes and fines through a simple and accessible interface, improving the efficiency of the collection process.
Processing of applications
Chatbots can manage the processing of requests, from receipt to resolution, keeping citizens informed about the status of their request.
Issuance of permits and licenses
Automates the issuance of permits and licenses, streamlining the process and reducing waiting time for citizens.
Why Aunoa?
Record implementation time
Integrations, AI training, automation design and production launch in 4 weeks.
Design of solutions tailored to you
We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.
Integration with your work tools
Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.
Continuous commitment to the success of your project
Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.
The power of chatbot integrations for your business
Our chatbots connect easily with the main CRM software, Support, payment gateways and with your business management tools.
An omnichannel experience across different conversational channels
Integrate all your channels with a chatbot! Ensure the effectiveness of your support by connecting a chatbot for Public Administrations with your management tools.
An omnichannel experience across different conversational channels
Integrate all your channels with a chatbot! Ensure the effectiveness of your support by connecting a chatbot for Public Administrations with your management tools.
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Explore our selection of articles about customer service chatbots. Discover the latest trends and tips to enhance your experience