AI agents for hotels and holiday rentals

Boost guest experience with conversational AI

Optimise your customer service, increase your revenue, and improve loyalty with chatbots designed specifically for hotels and holiday rentals. hotels< and holiday rentals</b.
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Hotels and vacation rentals need smart solutions to match.

From booking management to personalised service, our conversational AI is the tool you need to stand out in the travel industry.

Hotels
Holiday rentals

AI is changing the way tourism is managed.

Reduce times
response times

Streamline and transfer conversations, automating ticket creation and management.

Provides care
personalised 24/7

Respond efficiently with AI chatbots available around the clock.

Peak management
of queries

Handles large volumes without compromising the quality of customer service.

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Guaranteed scalability

Reduce response times by analysing interactions in real time and making informed decisions to optimise processes.

Provides an experience
omni-channel experience

Offer the same quality of service in all your conversational channels.

Unlimited integration

Easily connect with your existing systems for smooth and efficient management.

Results that boost your business

more productivity, lower costs. Happy customers.

*Data from a customer after implementing Aunoa solutions in 3 months.

Schedule a demonstration

28.500

Increased sales

87%

Automation rate

91%

Automation rate

Solutions and use cases of AI chatbots for hotels

Connect with your guests at every stage of their journey.

Efficient booking management

Allow your customers to book in seconds, modify or check availability without waiting.

Cross-selling and personalised promotions

Boost your revenue by offering additional services such as dining, spa or local activities.

Personalised Tourist Recommender

Suggest plans, restaurants and activities near the hotel, enhancing the guest experience.

Personalised check-in and check-out

Reduce waiting times and streamline processes with electronic keys and automatic confirmations.

Solutions and use cases of AI-enabled chatbots for vacation rentals

Automates every detail of the guest experience

Sending of electronic keys to via WhatsApp

Facilitates autonomous check-ins without the need for physical contact.

Answer to frequently asked questions

Automate queries about schedules, policies and services, rules... from a single place.

Reminders and prior assistance

Send messages with details of the stay, local information or access instructions.

Management of incidents

Automatically generates and manages tickets to solve problems such as cleaning or repairs.

Agentes IA de voz, descubre la revolución de la atención al cliente en tiempo real

Experimenta la fluidez y naturalidad de nuestro agente de voz trabajando para un hotel: una solución diseñada para optimizar reservas, gestionar servicios y elevar la satisfacción de tus huéspedes sin esperas ni fricciones.

Más información

Agente IA · Hotel Mirador

Asistente de Reservas

● LISTO
Agente IA
Hola, gracias por llamar a Hotel Mirador. ¿En qué puedo ayudarte?
Cliente
Quería consultar disponibilidad para reservar una habitación.
Agente IA
Perfecto, ¿para qué fechas necesitas la habitación?
Cliente
Este viernes y sábado, saliendo el domingo.
Agente IA
De acuerdo. ¿Para cuántas personas sería?
Cliente
Para dos personas.
Agente IA
Tenemos doble estándar a 120€ y superior a 155€ con desayuno. ¿Cuál prefieres?
Cliente
La superior con desayuno.
Agente IA
Excelente. ¿Nombre y apellidos para la reserva?
Cliente
Laura Martín López.
Agente IA
Gracias. ¿Un teléfono de contacto?
Cliente
El 612 345 678.
Agente IA
Genial. ¿Algún servicio adicional?
Cliente
¿Tenéis parking?
Agente IA
Sí, parking privado por 8€ noche. ¿Lo añado?
Cliente
Sí, por favor.
Agente IA
¿Alguna preferencia más?
Cliente
Desayuno en la habitación a las 9:00.
Agente IA
Reserva confirmada. Te envío el resumen por WhatsApp. ¡Te esperamos!

Why choose us?

Your strategic partner in the implementation of AI agents

Record implementation time

Integrations, AI training, automation design and production launch in 4 weeks.

Design of solutions tailored to you

We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.

Integration with your work tools

Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.

Continuous commitment to the success of your project

Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.

Multichannel

Serve your customers on all channels, no matter how or where they contact you.

WhatsApp

Webchat

Instagram

messenger

Facebook

Telegram

Email

Voice

All channels

Integrations

Nos conectamos a casi cualquier sistema que uses, sin complicaciones

Salesforce

Zendesk

Hubspot

Shopify

Prestashop

Jira

Freshdesk

All integrations

Ready to boost your business?

BLOG

Explore our selection of articles about customer service chatbots. Discover the latest trends and tips to enhance your experience

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Frequent questions

An AI-powered chatbot provides immediate answers to frequently asked questions, such as check-in times, tourist recommendations or room availability. This improves the guest experience by reducing wait times and providing accurate information in real time.

Yes, our chatbots integrate with leading hotel management systems (PMS), allowing you to synchronise bookings, avoid double bookings and manage availability calendars efficiently.

Our chatbots work across multiple channels, such as your website, WhatsApp, Facebook Messenger, ensuring you are present where your customers need you.

We comply with all data protection regulations, such as GDPR, ensuring that your guests’ information is protected. In addition, all conversations are encrypted to guarantee maximum security.