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AI technologies combined for effective cross-channel conversations
Integrates GPT to further enrich customer conversations
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Manage all your messaging channels from a single platform, automate responses and scale your customer service.
COMPANIES THAT ALREADY TRUST AUNOA
Connect WhatsApp, Instagram, Telegram and more in one place. And let AI agents solve 80% of queries.
Cross-platformcentralisation
Handle messages from all channels from a single, intuitive dashboard.
Automatic responses with AI
Virtual agents trained to solve queries 24/7 without human intervention.
Scalability without limits
Manage peaks in demand without hiring additional staff.
Channel fragmentation and repetitive queries reduce efficiency and increase costs.
Our unified control panel reduces response times by 80% and frees your team for more complex cases.
Our technology allows you to apply conversational engagement in multiple contexts, integrating naturally into your marketing and sales strategy.
Key integrations
Connect the channels through which you communicate with your customers
Analytical dashboard
Measures performance and satisfaction.
Trainable AI
Add AI agents to go further.
More than 500 customer service teams have reduced their costs and improved their NPS.
Find out how we manage to optimise the customer service experience and decongest the call centres of Global Omnium Group companies.
A new way to deliver a personalised shopping experience with the help of Artificial Intelligence
Join the companies already scaling their service with intelligent automation.
Integrations, AI training, automation design and production launch in 4 weeks.
We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.
Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.
Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.
Our chatbots connect easily with the main CRM software, Support, payment gateways and with your business management tools. Integrate all your channels and ensure the effectiveness of your support.
Explore our selection of articles on chatbots with artificial intelligence.
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In the competitive world of e-commerce and last-mile logistics, customer communication has become a key differentiator. Have you ever considered
Frequently asked questions about the centralised messaging panel with AI
It is a centralised platform where you can visualise, manage and analyse all conversations on your channels (WhatsApp, Instagram, Webchat, etc.). It allows you to have total control of your customer service and process automation in one place.
Both. You can automate all kinds of frequent queries and processes (such as order tracking or recommendations), and at the same time support your team by referring complex chats to agents from the same environment.
You will be supported before, during and after implementation. Our proactive support team is available by call or message whenever you need it.