How to use Whatsapp Business quick replies to improve UXi
WhatsApp Business quick replies are a powerful tool for enhancing user experience (UX) and optimizing customer service. These replies allow
Boost your business interaction with AI-powered chatbots
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Offer immediate and personalised contact to your customers, boost real-time communication.
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Automate, manage and improve your team’s efficiency with internal chatbots/helpdesk
Boost business growth by analysing performance and assessing efficiency
AI technologies combined for effective cross-channel conversations
Integrates GPT to further enrich customer conversations
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Be where your customers are. Integrate a chatbot into the channels your customers use on a regular basis to be just one click away.
COMPANIES THAT ALREADY TRUST AUNOA
According to research, 62% of consumers prefer to interact with businesses through messaging applications.
Preferred by users for personal communications, photo and video sharing and calls.
90%
70 - 85%
Chosen for personal communications, groups, business chatbots and mobile payments.
75%
60 - 70%
Used for personal communications, groups, channels and large file exchange.
50%
60 - 70%
Popular for personal communications, photo and video sharing.
40%
30 - 45%
It is important to adapt to generational communication preferences.
Born before 1965
They value direct and personal communication. Less likely to use rrss and instant messaging.
Favourite channels: email, calls and face-to-face.
Born between 1965 and 1980
They adapt to different communication channels. More likely to use email and text messaging
Favourite channels: mail, calls and text messages...
Born between 1981 and 1996
They are digital natives. Active users of rrss and instant messaging.
Favourite channels: Instant messaging, rrss and mails.
Born after 1996
Hyperconnected. Visual and real-time communication. Intensive users of rrss and instant messaging.
Favourite channels: instant messaging, rrss and videos.
Multi-channel chatbots allow you to provide customer service on the most popular channels.
Use WhatsApp Business in your digital strategy to communicate with your customers in the same way they communicate with friends and family.
Connect with your customers on Facebook by sending and replying to messages automatically.
Take control of your Inbox by replying to all the direct messages you receive through Instagram.
Interact with users directly from Google Search and Google Maps search results.
Improve your business reputation by automating the response of messages and comments.
Respond instantly and improve the quality of your support by ensuring personalisation.
Integrations, AI training, automation design and production launch in 4 weeks.
We help you choose the best solution to automate your Customer Service and design a tailored conversational experience.
Our technology easily integrates with Customer Service Software, CRMs and digital channels such as WhatsApp and Social Networks.
Proactive training and daily monitoring of AI to ensure optimal performance and continuous improvement.
Our chatbots connect easily with the main CRM software, Support, payment gateways and with your business management tools.
5-week Implementation
Custom AI chatbots
100% managed service
Supervised AI
All the information you need to understand and improve Customer Service, processes and productivity in the banking sector. Increase the value of your brand, discover the Aunoa world.
WhatsApp Business quick replies are a powerful tool for enhancing user experience (UX) and optimizing customer service. These replies allow
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