Privacy Policy and Cookie Policy

1. Privacy Policy

1.1. his privacy policy is drafted following the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of individuals concerning the processing of personal data and on the free movement of such data. AUNOA provides information to the user of its websites www.aunoa.ai and www.aunoa.es (from now on referred to as “websites”) on data protection in an easily understandable question-answer format:

Who is responsible for processing your data?

Identity: Aunoa Software S.L.

Mercantile Data: CIF B-40584732 and registered in the Mercantile Registry of Valencia in volume 10.672, sheet 161, page V-187787

Postal address:Calle Arzobispo Mayoral, 14 – 3 46002 de Valencia (Spain)

Telephone: (+34) 962 934 390

Email: [email protected]

For what purpose do we process your data?

In AUNOA, we treat the information you provide us to attend to the request for information or consultation made through our website’s contact form.

Besides, if you authorize us, we will treat your data to carry out direct marketing actions, such as, for example, sending you advertising through postal and electronic means (e-mail, SMS, etc…) about offers and promotions for contracting and marketing our products and services, as well as to make commercial calls to offer you our products and services.

There will be no automated decisions, such as profiling for service or product offerings. If this takes place, we will inform you of the logic applied and the importance and expected consequences of such processing for you.

How long will we keep your data?

Suppose you inquire about our contact form. In that case, the personal data provided will be kept for the time necessary to answer your query and will be kept for a maximum period of one year from collecting the data.

We will keep your data for offers and other direct marketing campaigns until you decide to oppose this treatment.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is the consent you give us to do so by accepting the different information clauses in our contact form

We will keep your data for offers and other direct marketing campaigns until you decide to oppose this treatment.

To which recipients will your data be communicated?

To answer your query and make offers and promotions for marketing and hiring our products and services, we do not give your data to third parties.

There are companies to which AUNOA does not give data but provides different services, involving these services the accommodation of personal data by these companies or access to them. These companies that act as data processors and with whom we have signed a contract to guarantee the security of personal data are

  • Computer services: Different companies provide us, among others, the maintenance services of our computer equipment, our management software and our website, and the hosting of our corporate e-mails, our website and the backups of our company.
  • Marketing services: Different companies provide us with different marketing services to have access to specific data.
  • International data transfers will be made when using Google Cloud and other Google services. Google is a company that operates worldwide and whose main data center is in the United States. Google guarantees an adequate treatment of personal data by adhering to the Privacy Shield between the European Union and the United States.

What are your rights when you provide us with your data?

The interested party has the right to obtain confirmation as to whether or not AUNOA is processing personal data concerning him or her.

The interested party has the right to access his/her data and request the rectification of inaccurate data or, if applicable, to request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

The interested party may request the limitation of the treatment of their data, so we will only keep them for the exercise or defense of claims.

Likewise, under certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data and withdraw their consent to the processing of their data. AUNOA will cease to process the data, except for compelling legitimate reasons or the exercise or defense of possible claims.

The person concerned shall have the right to receive the personal data concerning him/her, which he/she has provided us with, in a structured, commonly used, and machine-readable format, and to transmit them to another data controller without being prevented from doing so by the data controller to whom he/she has provided them.

To exercise these rights, you can send a written request to the following address: Aunoa Software S.L., Calle Arzobispo Mayoral, 14 – 3 46002 Valencia (Spain), or the following e-mail address: [email protected] and we will contact you to indicate the steps to follow to exercise your rights in data protection. Likewise, we inform you that you can file a complaint with the Spanish Data Protection Agency, especially if you are not satisfied with your rights exercise.

Contact details of the Spanish Data Protection Agency:

Address: C/ Jorge Juan 6, 28001 (Madrid)

Contact telephone numbers: 901 100 099 – 912 663 517

Website:www.aepd.es

1.2. The mere access to the web sites and all or part of their contents and services implies the acceptance without reservation of this privacy policy, which is also applied before the possible contracting of the services that AUNOA makes available to its customers. This privacy policy is obligatory acceptance and compliance before access and possible acquiring on the websites.

1.3. You accept that browsing the website is an act of free will for collecting and processing data in AUNOA. AUNOA may freely make changes to the privacy policy of the websites. Such changes will be indicated in this privacy statement and any other place that we consider appropriate to be aware of the information collected and how we treat it. Under what circumstances, if any, we communicate it.

1.4. The websites owned by AUNOA may not be used by those persons with legal incapacity or unemancipated minors, except with the prior authorization of parents or guardians and legal representatives authorizing the registration and communication of personal data.

2. Web browsing. Reserve Cookies

2.1. Under the provisions of article 22.2 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE) in force, AUNOA comes to fulfill its obligations of information on the cookies it uses and their purposes.

2.2. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or his or her computer and, depending on the information it contains and how he or she uses his or her computer, can be used to recognize the user. Cookies are essential for the functioning of the Internet, providing countless advantages in providing interactive services, facilitating navigation and usability of our website.

2.3. This website may use the following own and third-party cookies for the purposes described below, associating the anonymous user and his/her device.

  • Technical Cookies: These allow the user to navigate through a web page, platform, or application and use the different options or services that exist therein, such as, for example, controlling traffic and data communication, identifying the session, accessing parts of restricted access, remembering the elements that make up an order, making the purchase process of an order, making the application for registration or participation in an event, using security elements during navigation, storing content for the dissemination of video or sound or sharing content through social networks.
  • Personalization cookies: These are those that allow the user to access the service with some general characteristics predefined according to a series of criteria in the user’s terminal, such as language, the type of browser through which the user accesses the service, the regional configuration from which the user accesses the service, etc.
  • Analysis Cookies: These are those that, if treated well by third parties or by us, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by the service users.
  • Advertising Cookies: These are used to make advertising more attractive to users and more valuable to publishers and advertisers. Cookies are typically used to select ads based on content relevant to a user, improve campaign performance reporting, and avoid displaying ads that the user has already seen.

2.4. To use this Web Site, it is not necessary to install analytical or advertising cookies. You can configure your browser to accept, reject, or notify you when a cookie is to be placed on your computer; each browser is different.

2.5. AUNOA informs you that the website uses Google Analytics, a web analytics service provided by Google, which places a series of cookies on your device with the sole purpose of evaluating the type of navigation and reporting activity on the website. AUNOA informs you that the website uses Google Analytics, a web analytics service provided by Google, which places a series of cookies on your device with the sole purpose of evaluating the type of navigation and reporting activity on the website. Google only captures the information about the use of this website by our users through Google Analytics in its name (and not in the title or on behalf of AUNOA). AUNOA has no access at any time to such information (but only to aggregate information that is subsequently provided by Google and is not associated with any IP address). Likewise, it is Google who determines the purpose of the processing and use of the information captured and the operation and duration of the cookies. Google is a company adhering to the Privacy Shield between the European Union and the United States, which stores the cookies’ information on its servers located in the United States. As mentioned earlier, the companies adhering to the agreement guarantee that the data transferred is treated with protection under European regulations. Therefore, international data transfers will be made using all Google cookies informed in our privacy policy and cookie policy.

Besides, our website uses Google cookies to show our location on Google Maps. In addition to offering our location on Google Maps, these Google cookies are used by Google to create profiles and send you personalized advertising content and analyze the statistical analysis of user navigation. The different cookies that Google enables through our website come from other domains: Google.com, Google.es, doubleclick.net, googleadservices.com, and gstatic.com. You can access Google’s cookie policy at the following link: https://policies.google.com/technologies/types?hl=es

AUNOA informs you that the website uses the Facebook pixel service. This option allows you to use advertising features (such as audiences, conversions, targeting, and optimization) and Facebook Analytics data. Incorporating this Facebook service into our website means that, if you accept the advertising cookies, Facebook places a series of cookies on your device to create profiles based on your browsing habits and thus be able to send you advertising content.

Facebook only does the capture of this information in its name (and not in the title or on behalf of AUNOA), and AUNOA does not have access at any time to this information (but only to aggregate data provided by Facebook that is not associated with any IP address). Likewise, it is Facebook that determines the purpose of the processing and use of the information captured and the operation and duration of the cookies. Facebook is a company adhering to the Privacy Shield between the European Union and the United States that stores the information collected by cookies on its servers located in the United States. As mentioned earlier, the companies adhering to the agreement guarantee that the data transferred is treated with protection under European regulations. You can read more information about Facebook’s cookie policy at the following link:

https://es-la.facebook.com/policies/cookies/

Collection of data in the possible hiring of services of AUNOA

3.1. At the time of accepting the conditions of the contract for the services of AUNOA, the latter will require the collection of some basic and essential data for the provision of the services. At each moment, the user will be informed of the essential nature of collecting such data for the correct management of the service provision. Likewise, for the provision of the services, AUNOA may request from the user a series of complementary data through assistance in person or by telephone.

3.2. For better service delivery, you authorize AUNOA to have the right to verify, investigate, or check the data provided. You agree that AUNOA may disclose your personal information as required by a court proceeding, court order, or legal process. Besides, you agree that if AUNOA sells all or part of its business or merges with another company, it may disclose your information to the new business partners.

4. Limitation of liability

AUNOA is only responsible for the information it requests and collects from users who wish to contract and is not responsible for any other personal information that may eventually be transferred, transmitted or provided by the users of the websites themselves any other mechanism.

5. Data quality assurance

You guarantee that the data provided are true, accurate, complete, and updated. You are responsible for any damage or harm, direct or indirect, that may be caused by the breach of such obligation both to AUNOA and third parties.

6. Consent for compliance with the LSSI-CE

6.1 In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, AUNOA will request and the user may give his or her consent so that, if he or she so wishes, AUNOA may use his or her data to send him or her information and advertising both on the web site and on the various offers, special promotions, and third-party service providers.

6.2. To guarantee the security and confidentiality of your data, AUNOA has adopted the relevant security measures and has installed the technical means within its reach to avoid the loss, misuse, alteration, unauthorized access, and theft of the personal data provided to AUNOA.

Valencia, May 13, 2019